Business Analyst/Project Manager

Leslie's Poolmart


Job Scope

As a member of the Omnichannel Systems team, the Business Analyst is responsible for collecting, analyzing, and documenting customer requirements for projects. Creating detailed functional and technical designs that are accurately documented and verified by customers. The Business Analyst will assist the PMO with developing project documentation and ensure project success through on–time deliverables. This position will be responsible for enterprise level projects that contribute to the efficiency, productivity and success of Leslie's Poolmart.


  • Assists in the establishment of and adheres to well–established, best–practice project management processes/procedures

  • Facilitates the creation of project proposals (including timelines, business value analysis, budgets and resources)

  • Will provide support to IT Management and Business Project Sponsors or Key Stake Holders in fulfilling the vision, direction, and timetable of technical and business process improvement projects that relate to new software development and existing software systems

  • Assist PMO to help lead project activities with emphasis on project requirements gathering/specification, testing, quality assurance and user training

  • Identifies, evaluates and documents business needs and objectives, operational processes and procedures, problems and requirements. Will help complete all project management documentation

  • Gathering and definition of functional requirements, use cases to assist developers in creation of IT solutions to meet business objectives

  • Capable of facilitating communication between stakeholders from all levels of the organization while objectively identifying and resolving conflict.

Essential Competencies

You are a strong leader with passion for ensuring that as a team we're producing high quality solutions efficiently and quickly. You are able to coordinate resources and timelines on multiple projects to meet multiple deadlines, and can communicate and navigate around road blocks, caveats, or needs pertaining to meeting your teams' goals. You are well versed in modern vendor management best practices.

  • Lead, or contribute to the initial definition and impact assessment and estimation of project concepts and ideas.

  • Ensure successful project delivery from initiation through to closure, within agreed organizational standards & guidelines.

  • Working closely with a team of stakeholders, to lead and facilitate business design

  • activities and to integrate change management activities into project planning activities.

  • Capturing and disseminating knowledge across the brands and ensuring best practice is communicated and adopted.

  • Planning, scheduling, monitoring, implementing and reporting on project activities to a broad range of stakeholders.


With an 85% internal promotion rate and rapid company growth, build your career with the world's largest pool supply retailer!

Corporate Team

The Leslie's Customer Support Center (Corporate Office) is located in Phoenix, Arizona. The Customer Support Center assists all of Leslie's internal and external customers around the nation. The once warehouse, now office, includes an on–site gym and wellness center, along with covered parking. As the leading pool supply retailer in the nation, we work hard to maintain a supportive and friendly atmosphere that results in innovation and quality service.


  • Experience with hypotheses–driven problem solving

  • Experience bringing analytics to action using visualization tools (eg Tableau)

  • Experience influencing business decisions

  • Experience performing complex data analysis

  • Project management experience

  • Knowledge of Drop Ship relationships in a retail environment

  • Ability to create reporting for key constituents regarding vendor compliance metrics

Skills Required\:

  • Minimum B.S. or B.A. Degree

  • 3 to 5 years of general business process experience required with functional experience in critical functions such as Supply Chain, eCommerce, Accounting, Distribution and/or Manufacturing software systems

  • Blend of Project Management/Business analyst

  • Data Analysis Skills (eg, Exporting to MS Excel, data manipulation, Report Formatting, and analysis)

  • Excellent written and verbal communication skill

  • Strong Analytic, Documentation, Organizational, and presentation Skills

  • Efficient with multitasking between multiple projects

  • Proficiency in all Microsoft products including\: MS Project, Word, Excel, and PowerPoint, Visio and SharePoint 2010

  • Ability to make recommendations and present findings to Executive Management.

  • Ability to lead any necessary Process Improvement efforts needed to mature organization

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