Customer Accountant

ACI Universal Payments

Our people are the core of ourbusiness. Our 1ACI team represents a globally diverse, passionate anddedicated group of thousands of individuals around the world who share a commoncommitment to making our customers successful by driving the future ofpayments. As a CustomerAccountant in Norcross you can help make possibilities happen.


Coordinate activitiesbetween the Financial Controls department and other internal and externalparties such as our processing banks, card processors, and ACI's Legal, Auditteams. Facilitate the integration of various payment products, services,applications or tools which are supported or utilized by the department.Participate in the administration of funding, controls, reconciliations,reports, research and audits to ensure the timely delivery and settlement ofbill payment transactions processed through the Company's systems.

  • Servesas liaison to coordinate audit activities. Researches and responds to legalrequests (subpoenas, affidavits, etc.).

  • Coordinatessystem access requests and validates proper controls associated with thisaccess.

  • Assistswith month end reporting and closing procedures to ensure all corporateaccounting and accrual activities are complete in compliance with financedeadlines.

  • Maintainsbank agreements to include the analysis and maintenance of the accountstructures and the opening, closing or updates to required accounts. Escalatesfile exchange activities between ACI and processing banks.

  • Coordinatesthe tracking of requirements for enhancements, and serve as Project Manager tofacilitate certain automation requests such as requirement scoping or reportrequests.

  • Usesproprietary software programs, SQL Query Analyzer, MS Excel or MS Word toperform bill pay account or invoice reconciliations, audits, payment issuescoping or to track statistical information.

  • Communicateswith banks, processors, internal departments, customers, client financialinstitutions, billers or vendors to coordinate processes, confirm delivery oftransactions, or to resolve or escalate payment issues.

  • Mayassist daily wire and ACH transaction initiation and daily cash positionmanagement.

  • Performother duties as assigned.

  • Understand and Adhere to all CorporatePolicies to include but not limited to ACI Code of Ethics and GlobalInformation Security.

  • MinimumRequirements:

  • Bachelor'sdegree or equivalent work experience.

  • Accuratetyping and data entry skills required.

  • Proficientin MS Excel

  • Effectiveverbal and written communications

  • Mustbe organized, detail oriented and must possess excellent problem solving skills

  • Abilityto work under pressure and meet deadlines is essential

  • Knowledgeof Windows based PC applications required

  • ExcellentCustomer Service Skills, and technical aptitude required

  • PreferredSkills:

  • 3years Customer Service experience desired.

  • 5+years operational banking, settlement and reconciliation or cash managementexperience desired.

  • Experiencewith MS Visio desired

  • Benefits: In return for your expertise, we offergrowth, opportunity, and a competitive compensation and benefits package in acasual work environment.