Business Analyst - Dynamics CRM
URGENT NEED – Business Analyst with Dynamics CRM experience!!!
Location: Albany, NY 12224
Duration: 12 months + long term contract
* Single point of Contact for customer engagement
* Business process analysis and requirement mapping in Dynamics 365
* Documenting as–is and to–be within accurate and detailed scoping documents
* Testing and Documenting BRD / FSD
* Consulting covering aspects such as presales and supporting the sales team, product
* demonstrations, analysis, implementation and training of end users utilising primarily Dynamics 365 or earlier Dynamics versions such 2016 and 2015.
Required Knowledge and Expertise:
* More than 8 years of Dynamics CRM consultancy experience in different industries Manufacturing, Public sector, Banking etc.
* Strong understanding of Microsoft Dynamics 365 CRM, Dynamics CRM 2016/2015
* End to end understanding of Sales, Marketing and Service Modules and related Setups in Dynamics CRM 365/2016/2015/2011
* 7. Strong experience in training business users and conducting User Acceptance Testing (UAT)
* 8. Ability to create high quality functional documentation and strong requirements gathering
* Strong understanding of security model in Dynamics CRM
* Experience of working on full life cycle implementations
* Excellent communication and problem solving skills
Experis is an Equal Opportunity Employer (EOE/AA)– provided by Dice