Audit Manager, Retail Distribution and Digital

Standard Chartered Bank
Hong Kong
Competitive salary
About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.

To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.

We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.

    Group Internal Audit (GIA) is looking for an experienced Retail Banking (RB) Audit professional with a solid background and strong knowledge around the key risks and controls in a RB business. This is a role in the Global RB Audit team. The team provides independent assessments of risk management and internal control environment of retail banking businesses globally for senior management at country, region and global level. The products covered are Credit Cards, Personal Unsecured Lending, Mortgage, Auto Loans, Customer Deposits and Payments. The channels covered include physical sales as well as digital sales and servicing. While this is a global role, a significant part of the incumbent's deliverables will focus on SCB' RB markets in Hong Kong, China, Taiwan and South Korea. The deliverables will also focus on the Bank's RB digitization agenda.

    This role reports to Head of Audit, Retail Distribution and Digital.

Key Roles & Responsibilities
    Support risk assessment for Retail Distribution and Digital globally by applying relevant business insights, knowledge of key and emerging risk trends (internal, external and regulatory) and a client-experience-focused lens. Participate and lead audits of both Retail Channels and Retail Products to meet the annual Retail Banking audit plan. Consistently deliver high quality audit reports in a timely manner with audit issues focussed on digital banking, client experience, conduct, culture, key risks, root causes, materiality and succinct messages. Closely follow latest developments and trends in the area of Retail Banking auditing techniques and related areas like conduct and culture and Retail Digital Banking. Develop, coach and provide performance feedback to team members. Champion development of knowledge and expertise in digital auditing within GIA country teams and the Retail Banking Audit team. Prepare presentations, concept papers, management update reports on emerging risk and audit themes as and when directed.

Qualifications & Skills
    Experienced internal auditor, risk professional or business practitioner who has deep subject matter expertise in the digitization of RB, or in retail-focused digital financial products (such as payments). Background in auditing of RB digital banking within a financial institution is a strong plus. Candidates without prior audit experience but with strong domain expertise in all aspects of digital banking will also be considered Prior experience and track record of project management, team leading, maintaining high level of credibility with senior management as well as demonstrating sound judgement and sensitivity to deal with cultural and geographic diversity is essential You must be an articulate and effective communicator, both orally and in writing. Be able to prepare high quality written audit reports, as well as be able to objectively summarize and draw out key themes and risks for management attention. Be self-motivated and able to function independently. Should have a collaborative approach and be a team player and be able to role model core values of Standard Chartered. Accounting / Audit qualification is strongly preferred (including e.g. ACA, ACCA, IIA). Work experience in banking industry with a risk and controls focus. Candidates with extensive experience may also be considered for a more senior role as Senior Audit Manager. Ability to commit to up to a maximum of 40% travel. Significant part of the travel will be within the GCNA region (Hong Kong, Taiwan, China and Korea)

Apply now to join the Bank for those with big career ambitions.