Operations Business Analyst

Cetera Financial Group
West Des Moines

Systems Business Analyst, Cetera Financial Group

we need:

Financial Group is currently seeking a Systems Business Analyst for our company's office located in West
Des Moines, IA. This is a unique opportunity to join our Operations team
providing valuable contributions in support of our critical platforms servicing
our home office associates and advisors.

you will do:
  • Work with business
    partners to elicit high–level requirements and capture business needs. Collaborate with the partners through
    decision making process and gain consensus to reach sign–off
  • Clearly
    articulates and documents business requirements and functional
  • Skilled at documenting requirements and
    communicate workflow through diagrams (e.g. create process flow diagrams,
    integration diagrams, etc.)
  • Lead design and delivery of business process solutions
    in collaboration with operations teams
  • Manage configurations, forms mapping and related data
    structures in platform
  • Coordinate quality assurance and user
    acceptance testing during planning and execution ensuring appropriate
    coverage for documented business requirements
  • Coordinate
    with IT and vendor to ensure defined, controlled production release
  • Provide
    production support of application by researching issues, testing
    resolution, executing on appropriate documentation and managing
    prioritization of requests.
  • Understand and apply change management best practices.

you need to have:
  • Bachelor's in Business, Management Information Systems, or
    Computer Science
  • Financial
    Services experience, independent broker–dealer experience a plus
  • 3 years relevant experience
  • Proven experience in eliciting
    requirements and testing
  • Knowledge of Business Process
    Management and related experience using BPM solutions is a plus
  • Strong listening, written and verbal
    communication skills including technical writing skills
  • Excellent facilitation skills
Really catch our eye with:
  • Master's Degree in MIS, Computer Science or Business
  • Direct experience with account
    opening and client servicing platforms
  • Experience with Salesforce, IFS, and
    Docupace platforms

top performers share the following traits:
  • Ability
    to work independently and exercise critical thinking
  • Excellent problem resolution, organizational, and
    follow–up skills
  • Strong professional communication; ability to develop
    positive working relationships; strong collaboration skills
  • Ability
    to embrace change and work in a fast–paced environment

What we give you in return:
Our competitive Health program offers a
comprehensive benefits package that supports healthy lifestyles, preventative
care and helps to protect against hardship. Our retirement plan offers our
employees the opportunity to plan ahead for a strong financial future well
beyond their working years.
About Cetera Financial Group:
Financial Group?? ("Cetera")
is a leading network of independent retail broker–dealers empowering the
delivery of objective financial advice to individuals, families and company
retirement plans across the country through trusted financial advisors and
financial institutions. Cetera is the second–largest independent financial
advisor network in the nation by number of advisors, as well as a leading
provider of retail services to the investment programs of banks and credit

its multiple distinct firms, Cetera offers independent and institutions–based
advisors the benefits of a large, established broker–dealer and registered
investment adviser, while serving advisors and institutions in a way that is
customized to their needs and aspirations. Advisor support resources offered
through Cetera include award–winning wealth management and advisory platforms,
comprehensive broker–dealer and registered investment adviser services,
practice management support and innovative technology.

"Cetera Financial Group" refers to the
network of retail independent broker–dealers encompassing, among others, Cetera Advisors, Cetera Advisor Networks, Cetera
Financial Institutions, Cetera
Financial Specialists,
First Allied
and Summit
Brokerage Services.

Cetera Financial Group is committed to
providing an equal employment opportunity for all applicants and employees. For
us, this is the only acceptable way to do business. Accordingly, all employment
decisions at the Cetera Financial Group, including those relating to hiring,
promotion, transfers, benefits, compensation, and placement, will be made
without regard to race, color, ancestry, national origin, citizenship, age,
physical and/or mental disability, medical condition, pregnancy, genetic
characteristics, religion, religious dress and/or grooming, gender, gender
identity, gender expression, sexual orientation, marital status, U.S. military
status, political affiliation, or any other class protected by state and/or
federal law.