Salesforce Business Analyst with Marketing Cloud

The Judge Group
Salesforce Marketing Cloud Business Analyst?

Title: Marketing Cloud Salesforce Business Analyst
Duration: 6–12 Months +
Location: Charlotte, NC

Functions of the job:
? Understand business and propose the best implementation using the SFDC solution.
? Conduct requirements and solution concept workshops
? Facilitate business process analysis and automation discussions
? Guide best practices for security model, mobile deployment strategies, workflow, data validation and analytics
? Provide best practice in specialized processes such as Lead Management, Campaign Management, Lead ? Defining field mapping for Leads conversion
? Author/solution detailed design and configuration specification
? Familiar with Marketing processes including Sales analysis, Market share analysis, Expense analysis, and financial analysis
? Conduct analysis of systems specifications and use analysis / diagramming tools to represent business / technical processes.
? Engage with business stakeholders to gather/analyze requirements and map them to solutions that leverage salesforce functionality.
? Demonstrate Salesforce capabilities to solve business problems by implementing Proof of Value pilots and producing the supporting documentation.
? Manage relationships with stakeholders to achieve project goals
? Maintain collaborative relationships with external vendors to achieve project goals, where necessary.
? Participate in the evolution of team best practices, standards and policies
? Stay current with the periodic Salesforce releases and leverage the updates applicable to the ORG.
? Be part of a fast paced agile scrum team and participate in planning, documentation, execution, testing, and launch of projects.

Position qualification requirements:
Education: Bachelor's degree in related field required.
Experience: Minimum three years' experience of business analyst experience and five years of experience including one year of experience in Salesforce Marketing.
? Experience with various salesforce modules including: Marketing, Communities, and Lightning.
? Scrum or Agile methodology experience a must
? Scrum Master experience is preferred
? SFDC Certifications are preferred
? Experience in Salesforce Lead Conversion
? Salesforce Adoption experience is a nice to have.
? Proven track record in leading initiatives and managing small projects.
? Competency in gathering and documenting business requirements.
? Demonstrate some understanding of VisualForce, HTML, Javascript and CSS.
? Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and SME
? Experience conducting/facilitating stakeholder workshops
? Client friendliness with the ability to build and maintain trusting and value added client relationships
? Ability to work independently and in fast–paced environment with tight deadlines, with minimal supervision
? Client ownership/client engagement experience preferred
? Comfortable working within a defined budget and coordinating efforts with other teams