Case Manager

Case Manager / Brighton / Operations / Financial Services

Client Details

A leading business centrally based in Brighton are seeking a Case Manager on a permanent basis.

Description

As Case Manager you will be responsible for:

• Manage a portfolio of cases within required KPIs, appropriately owning or delegating cases and activities to ensure the most efficient and effective use of resources
• Establish and deliver regulatory strategies for enforcement cases and make decisions on case strategies and emerging issues
• Negotiate required outcomes of cases with the relevant parties, internally and externally
• Deliver regulatory case work in line with KPIs and the schedule of delegations and in accordance with the decision-making framework
• Develop and implement case strategies
• Have line management responsibility for members of the team, supporting the development and case management of Specialists
• Support Principals in their role on individual cases and required areas, both internally and externally
• Quality-assure the work of the team

Profile

Knowledge of:

• Leading, decision-making and delivering regulatory outcomes on a range of complex regulatory, civil and/or criminal ca
• Analysing complex financial information and identification of risks
• Using a broad range of tools to achieve a positive regulatory outcome in complex or high-profile cases, including consideration of and use of settlement and powers
• Communicating at all levels, including drafting enforcement notices, escalations and presenting to senior stakeholders
• Negotiation skills with demonstrable experience of negotiation and influencing at a senior level in a commercial, legal or regulatory environment
• Legal requirements relating to enforcement outcomes
• Mentoring and supporting the development of team members
• Risk mitigation strategies and techniques
• Investigation techniques and legal requirements

Job Offer

£42-45,000 + benefits