Credit Controller

My growing, leading energy business are seeking a Credit Controller with ambition & drive to join a busy finance department; based in Cheltenham. This would suit someone with predominantly Credit Control experience, works well under pressure and is a problem solver. £23,000 - £26,000 depending on experience.

This business offer outstanding benefits, a fantastic working environment who focus heavily on their employees.

Client Details

My client are a leading, global energy organisation who continue to be at the front of their industry. Being a FTSE 100 business, they understand the importance of keeping their employees at the hear of what they do.

They offer on site parking, outstanding benefits and a relaxed working environment. They are seeking a Credit Controller who will be located in their Cheltenham office.

Description

Key responsibilities of the Credit Controller:

• Processing new account applications, assessing creditworthiness with tools such as Experian and setting of credit limits and payment terms
• Build and maintain strong relationships with customers to collect overdue payments, manage their payment options and finding appropriate resolutions to their account queries
• Review credit limits in line with changing risk and/or payment history and releasing, where relevant, customer orders and accounts on holds.
• Reconciling customer accounts by regularly allocating payments to reduce unallocated cash
• Maintaining up to date account notes and recording communications with customers
• Understand, analyse and report on the overall credit risk of their ledger

Working to achieve departmental and individual targets and KPI's to improve performance

• Measuring performance against KPIs
• Using problem solving techniques to proactively identify improvements to the way we operate
• Collaborating effectively with internal teams and field based colleagues to maintain customer accounts and resolving outstanding queries
• Respond promptly to allocated tasks in the CRM queue to maintain a good level of service to our internal customers.

Other tasks that are reasonably asked, including but not limited to:

• Sending of copy invoices, proofs of delivery, statements, reminder letters and final demands
• Contributing to team initiatives and projects
• Using electronic invoicing platforms and dealing with Proforma payments supported by the Finance Assistant

Profile

The successful candidate:

• Flexible when required
• Strong communication skills
• Credit Control experience
• Strong phone manner
• Outgoing personality
• Problem solver
• Enjoys challenging themselves

Job Offer

• Competitive salary depending on experience
• Strong benefit package
• Outstanding offices
• Accessible location