Credit Controller

A large Telecoms company based in Cape Town CBD is looking to appoint a Credit Controller with at least 5 years experience.

Qualifications:

• Grade 12 qualification (with accounting)
• Computer literate - Outlook, Word, Excel - able to perform basic to intermediate excel functions

Experience:

• At least 5-10 years debt collection experience
• Minimum 5 years working experience as a credit controller
• Excellent communication skills (Verbal and written)
• Good telephone etiquette (Assertive, yet diplomatic)

Purpose of Job:

• Daily management of debts and collections - effective, systematic and prompt follow up of outstanding debt
• Debtor account reconciliations - rectifying of previously mishandled accounts, identify misallocated pmts
• Convert cash paying accounts to debit order thereby improving cash flow
• Attend to all customer queries - internal staff & external clients by providing accurate advice on billing queries
• Submit credit requests to Collections/Credit Control Manager for approval
• Report to management on outstanding issues and inform them early of potential debtors problems
• Prepare suspension notices and final demands for approval and signature
• Co-ordinate & request authorisation from Collections/Credit Control Manager for suspension of arrear unpaid accounts
• In the event of bad debt, collate all relevant documentation for account hand over for legal recovery
• Record all account activity ie. Client contact, inter-departmental inter-action etc.
• All administrative duties, including professional electronic communication with clients
• Meet monthly and quarterly targets

Please submit you full CV along with your latest payslip and copy of ID.Please note that we receive many applications, so should you not hear back from us within 2 weeks, please assume your application has not been shortlisted. You are welcome to call me to follow up.