Standard  Chartered  Bank

Manager, Group Web & Social Channels

Location
Singapore
Salary
Negotiable
Posted
06 Sep 2019
Closes
21 Sep 2019
Ref
1900007738
Contact
Standard Chartered
Approved employers
Approved employer
Job role
Accountant
Contract type
Permanent
Hours
Full time
About Standard Chartered

We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.

To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.

We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.

The Role Responsibilities

* Manage Group social media channels day-to-day: writing and publishing social posts which link to pre-written content
* Help manage and maintain our social content calendar
* Advise the Content Development and Management (CDM) team on opportunities for content and channel optimisation, and work closely with CDM team members on the end-to-end delivery of campaigns
* Act as a first point of call for internal queries on the Group social media channels
* Build strong relationships with the social media manager community across the Bank and assist on the regular review of social media guidelines
* Help set up and manage organic and paid campaigns on group channels
* Act as first point of call for internal queries and requests for the Group social media channels
* CMS management - publishing and amending content using existing templates (no coding required) / reviewing and approving content produced by other authors
* User Testing Management - front-end testing of new features and fixes, working with our front-end agencies
* Comply with governance requirements as set out in our risk governance framework.

Our Ideal Candidate

You have an analytical and creative mind with sound digital and social communications knowledge, and a passion for getting the most online engagement possible. You are highly organised, a good listener and self-starter, with the interpersonal skills and ability to work with a variety of teams across the world.

Essential

* At least 5 years of experience from working in social media or digital marketing
* Must be able to interpret data from online analytics
* Must have managed social channels and writing social posts
* Must have managed Content Management Systems (Wordpress experience preferable)
* Must have used Google Analytics, Google Tag Manager, Social Media Management software (Sprinklr preferable), Social Listening/ Boolean Query
* A thorough understanding of key social and digital trends and best-practice
* Keen understanding of what makes online communications effective and engaging
* Good all-round communication skills, including fluent written and spoken English
* Ability to form successful working relationships with colleagues
* Flexibility and willingness to deal with new subjects
* Ability to challenge stakeholders
* Strong organisational skills and ability to work with multiple contributors at various levels.

Preferable

* Understanding of Github experience (preferable)
* Analytical mind, performance focused.

Apply now to join the Bank for those with big career ambitions.


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