Manager, Group Web & Social Channels

About Standard Chartered

We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.

To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.

We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.

The Role Responsibilities

* Manage Group social media channels day-to-day: writing and publishing social posts which link to pre-written content
* Help manage and maintain our social content calendar
* Advise the Content Development and Management (CDM) team on opportunities for content and channel optimisation, and work closely with CDM team members on the end-to-end delivery of campaigns
* Act as a first point of call for internal queries on the Group social media channels
* Build strong relationships with the social media manager community across the Bank and assist on the regular review of social media guidelines
* Help set up and manage organic and paid campaigns on group channels
* Act as first point of call for internal queries and requests for the Group social media channels
* CMS management - publishing and amending content using existing templates (no coding required) / reviewing and approving content produced by other authors
* User Testing Management - front-end testing of new features and fixes, working with our front-end agencies
* Comply with governance requirements as set out in our risk governance framework.

Our Ideal Candidate

You have an analytical and creative mind with sound digital and social communications knowledge, and a passion for getting the most online engagement possible. You are highly organised, a good listener and self-starter, with the interpersonal skills and ability to work with a variety of teams across the world.

Essential

* At least 5 years of experience from working in social media or digital marketing
* Must be able to interpret data from online analytics
* Must have managed social channels and writing social posts
* Must have managed Content Management Systems (Wordpress experience preferable)
* Must have used Google Analytics, Google Tag Manager, Social Media Management software (Sprinklr preferable), Social Listening/ Boolean Query
* A thorough understanding of key social and digital trends and best-practice
* Keen understanding of what makes online communications effective and engaging
* Good all-round communication skills, including fluent written and spoken English
* Ability to form successful working relationships with colleagues
* Flexibility and willingness to deal with new subjects
* Ability to challenge stakeholders
* Strong organisational skills and ability to work with multiple contributors at various levels.

Preferable

* Understanding of Github experience (preferable)
* Analytical mind, performance focused.

Apply now to join the Bank for those with big career ambitions.