Credit Control Assistant

An exciting and varied role within a large organisation looking for an experienced Credit Control Assistant to hit the ground running.

Client Details

The company is a well known brand within their field of expertise, hugely successful and with continuing growth plans across the UK. They have a relatively large Finance team, offering opportunity for development and they always look to hire internally wherever possible. Located in Luton, they are an easy commute for anyone located in Luton, Milton Keynes, Bedford or the surrounding area.

Description

The Credit Control aSSISTANT will have responsibilities that include:

• To manage a portfolio of existing and new customers for the purpose of controlling, reducing and maintaining debt
• Setting up of payments plans and high levels of face to face interaction
• Processing of cash and other payment methods, accurately recorded
• Processing of invoices, charges and receipts on to accounts
• Provide accurate and timely reports on debtor accounts
• Production of Monthly reports and journals for authorisation
• Achieve high volumes of daily credit control, documenting call activity - promised payments - instalments
• Log customer disputes, ensuring the level of detail is sufficient for analysing root cause issues
• Achieve high level collection results for nominated accounts reducing and then maintaining aged debt position
• To provide speedy solutions for document requests
• Releasing orders in line with credit policy and updating list daily for stream stakeholders
• Attend any meetings as required
• Other ad-hoc duties as required by Line Manager

Profile

The successful Credit Control Assistant will have:

• Demonstrable experience in a credit control and accounts environment - Essential
• Microsoft Office skills namely Excel (Vlookups / Pivot Tables) - Essential
• Ability to communicate with customers and staff at all levels of the organisation (essential) with a professional manner - Essential
• Excellent customer service with both internal and external stakeholders - Essential
• Knowledge of function within complex organisation and liaising with across multiple departments - Essential
• Knowledge of financial and legal terms related to credit control - Essential
• Ability to work in a pressured environment and ensure deadlines are met - Essential
• Excellent attention to detail and highly numerate - Essential
• Ability to prioritise and constantly drive towards improving process - Essential
• To have negotiation skills in relation to credit control - Essential
• Institute of Credit Management member - Desirable
• A pro-active personality with an ability to take ownership of processes - Desirable
• Graduate or equivalent level experience - Desirable

Job Offer

The opportunity to join a Education and Training giant in an interesting and varied and exciting Credit Control Assistant role that allows for a transfer of skills.