Credit Controller - French Speaking

Location
Cheshire
Salary
Competitive Salary
Posted
12 Jun 2019
Closes
24 Jun 2019
Ref
3561_38159651
Manpower are currently looking to recruit a French speaking credit controller to work in the Chester area - This is a long term role with an immediate start. 35 Hours per week Monday-Friday, Salary DOE.

Job Responsibilities;
  • Understand credit, AR, cash application & collection policy and procedures, and execute in compliance with Global distribution Practices (GDP).
  • Understand the full end to end order to cash life cycle in order to sufficiently perform customer collection activities and resolve customer complaints/inquiries
  • Support the in-market BFS team to prepare annual/periodic credit review on all customers
  • Monitor blocked orders due to credit and propose / approve (based on GOA) releases regularly
  • Release blocked orders held for collection reasons based on customer situation and feedback. Seek business approval as needed to release orders/take appropriate actions
  • Analyse AR balances for assigned customers and determine/prioritise collection activities as appropriate
  • Identify appropriate customers and block orders in support of resolving past due collection issues
  • Contact customers to prevent and resolve past due AR
  • Match and apply payments to customer invoices
  • Post payments to AR ledger and reconcile to daily cash receipts
  • Generate debit memos based on short payments
  • Open credit notes and apply to open items as appropriate, request other credits to be reimbursed
  • Request and process credit notes as appropriate
  • Manage Disputes related to Collections
  • Execute dunning strategies
  • Escalate collection issues to in-market BFS team as needed
  • Propose write-offs of incorrigible debt / accounts for approval by the Local Team and Business Units
  • Support regular customer account reviews with the business
  • Prepare reporting and documentation for consumption by other departments (e.g. aged debt, DSO, A/R ledger activity) and other KPI and SLA measures as required
  • Support internal and external audits

Candidate Profile;
  • Experience in collections or finance services activities
  • Fluent in English and French
  • Other languages will be a plus
  • Pharmaceutical industry experience preferred

Interested? Apply Here Today!

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