Credit Controller

12 Jun 2019
20 Jun 2019
An exciting opportunity has arisen to join a world leading global organisation, our client Leading Global FMCG company with Brands such as Dove, Knorr, Persil & Magnum are currently looking for a Credit Controller based at their prestigious facility in Milton Keynes. This is a full-time temporary role for a period of 6 months, working a 37.5-hour week. This role is paying up to £25,000 per annum, pro rata, depending on experience.


Responsible for managing customer accounts alongside Account Managers. Direct communication with customers applying payments, resolving payment issues and cash allocation.


* To chase all outstanding monies on UK/France salons by telephone and letter

* Assisting Account Managers and Agents in communicating outstanding and overdue amounts for their customers

* Maintain Debt mix at 90% and above

* Ensure smooth process of Direct Debit process and communicate to all relevant parties - bank, customer, accounts receivable

* Assessing customer accounts and releasing or holding orders when necessary.

* Dealing with customer queries

* Co-ordinate the preparation and issue of invoices and credit notes that have been authorised by the Credit Manager ensuring that have been issued to enable month-end to close within two working days of the last day of the month

* Assessing the credit worthiness of new and existing accounts

* Ensuring all paperwork received following set procedures to open new accounts within oracle using Echosign

* Using Echosign for all customers showing acceptance of TIGI T & C of trade & filing in appropriate place as directed

* Assessing payment problems implied or indicated by customers and decide the appropriate course of action

* Preparing legal notices and County Court summonses for non-paying customers. Maintaining legal file

* Training and developing existing work colleagues and new staff

* Daily banking as required

* Allocation of money received into all bank accounts via on line bank statements

* Direct debit collections and rejections ensuring all uploaded on correct day

* Credit card collections reconciled and uploaded onto the system

* Obtaining missing remittances to enable correct allocations

* Dealing with queries directed from all teams regarding cash uploaded or allocated

* Training and developing existing work colleagues and new staff

* Daily banking and filing as required and any adhoc duties

* Responsibility of all aspects of credit control and their relating queries or issues or procedures for Account Managers under your control


* Fluent in both spoken and written French and English

* Experience in Credit Control and cash allocation

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