Northern Trust

Client Service Manager – Anti Money Laundering

Location
Luxembourg, Luxembourg, Luxembourg
Salary
Unspecified
Posted
11 Jun 2019
Closes
21 Jun 2019
Ref
76243
Approved employers
Approved employer
Contract type
Permanent
Hours
Full time

Transfer Agency, Client Service Manager

Location: Luxembourg

Key responsibilities of the role include:

  • Responsible for managing and facilitating the investor on-boarding in the Alternative Investment Funds (PE/RE)
  • Collaborate with AML team to ensure that AML/KYC requirements are delivered to the clients accurately and timely
  • Act as a main point of contact for new client on-boarding to address questions related to AML/KYC policy requirements
  • Liaise with different departments about client queries and liaison between client and AML team.
  • Prepare AML presentations and attend client meetings
  • Ensure Transfer Agency is represented suitably in AML workshops for clients
  • Maintain the knowledge from AML experts and keep abreast of money laundering policy changes and industry practice
  • Interact with Compliance as necessary to fulfil AML requirements appropriately
  • Respond and resolve client and partners requests accurately and timely
  • Ensure excellence in the quality of the outgoing communications and that all e-mail requests are acknowledged or answered by end of business day
  • Review and update Client Servicing procedures
  • Escalate issues to Head of Client Service Management, Head of Transfer Agency, Service Delivery Manager and Relationship Manager as appropriate
  • Collaborate with business partners at locations outside Luxembourg
  • Participate in new client projects and initiatives

The successful candidate will benefit from having:

  • Graduate or above
  • Proven experience of operational and client experience working in fast-paced, high-growth environment, preferably in Transfer Agency or similar function
  • Knowledge of Alternatives business is an added advantage but not required
  • Knowledge of AML/KYC applicable laws and regulations
  • Understanding of the Luxembourg regulatory framework
  • Intermediate Microsoft office

Languages:

  • English, spoken and written (required)
  • Any other language is an advantage

Personal skills:

  • Strong team player, dynamic and flexible
  • Strong written and verbal communication skills
  • Attention to details and focus on quality
  • Excellent planning and organisation skills
  • Strong analytical and influential skills
  • Sound knowledge of financial markets
  • Effective verbal reasoning and numeric skills (essential)
  • Ability to work on own initiative
  • Ability to work under pressure

About Northern Trust

For more than a century, Northern Trust has worked hard building our legacy of outstanding service, expertise and integrity. From a Chicago-based bank founded in 1889, we now have more than 20 international locations and 18,500 employees globally. We serve the world’s most-sophisticated clients – from sovereign wealth funds and the wealthiest individuals and families, to the most-successful hedge funds and corporate brands.

We burnished our reputation as a global leader delivering innovative investment management, asset and fund administration, fiduciary and banking solutions enabled by sophisticated, leading technology. And through it all, we continually laid a solid, forward-looking foundation on which future generations can continue growing and achieving greater.

As of March 31,2019, Northern Trust Corporation had:

  • $10.9 trillion in assets under custody/administration
  • $8.2 trillion in assets under custody
  • $1.2 trillion in assets under management
  • $122 billion in banking assets

As Northern Trust is a financial organisation; all new employees will be required to undergo a criminal record check.

For further information, and to apply, please visit our website via the “Apply” button below.

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