Business Analyst - Process Optimization
- Recruiter
- Imobilus
- Location
- Hessen, Germany
- Salary
- Competitive
- Posted
- 25 May 2019
- Closes
- 11 Jun 2019
- Ref
- JS/103386772
- Job role
- Business analyst
- Sector
- Accounting - Public practice
Field of activity
Experienced Business Analyst/Process Optimization Expert to support a group-wide project which aims to improve client relations and increase quality/transparency through streamlining of the customer onboarding and maintenance processes across the group.
As a Business Analyst/Process Optimization Expert you are integrated in a running project and responsible to provide best practice analytical, conceptual, process optimization support for design and implementation of a BPM application for the customer onboarding and maintenance process.
Tasks/responsibilities
Qualifications/required skills
Assignment Details
Experienced Business Analyst/Process Optimization Expert to support a group-wide project which aims to improve client relations and increase quality/transparency through streamlining of the customer onboarding and maintenance processes across the group.
As a Business Analyst/Process Optimization Expert you are integrated in a running project and responsible to provide best practice analytical, conceptual, process optimization support for design and implementation of a BPM application for the customer onboarding and maintenance process.
Tasks/responsibilities
- Analyze and develop optimized business and system solutions with internal and external stakeholders taking legal, data protection and regulatory requirements into consideration
- Support the development of the overall project from initiation through implementation
- Support the smooth transition from project to line organization
- Prepare presentations and decision requests for management level
Qualifications/required skills
- 5+ years of related business experience with a track record of accomplishment in large, complex projects and change initiatives
- Proven ability to analyze and create business requirements to support the development of process and technology solutions
- Ability to translate business issues/challenges into business/system requirements
- Ability to act as interface/facilitator between Business Units and IT (plus other involved parties)
- Certification in at least one process improvement methodology eg Lean Six Sigma (preferably Black Belt level) would be an advantage
- Experience with Agile Development
- Sound knowledge of KYC (Know Your Customer)
- Confident use of Microsoft Office
- Highly motivated and engaging nature, positively assertive
- Ability to work independently and under pressure with a high degree of reliability/flexibility
- Team player with excellent communication skills at different levels (from working level up to senior management level)
- Facilitation and Problem Solving Skills required
- Proficiency in written and spoken English; German and/or French language skills would be an advantage
Assignment Details
- Assignment Location: Predominately in Eschborn, Germany; however due to the global location of the stakeholders regular travel to our Luxembourg office