Business Analyst (IT Asset Management)

Location
Luxembourg
Salary
450.00-550.00
Posted
24 May 2019
Closes
26 May 2019
Ref
JS/103381375
Job role
Business analyst
IT Asset Management Project - Finance Sector - Luxembourg

Tasks/responsibilities
  • Analysis and documentation of (mainly) the following ITSM processes:
    • IT Asset Management
    • Configuration Management
    • Software License Management
  • Staff training
  • Setup of a knowledge base
  • Introduction of the processes and support of the acting staff members adapting the processes

Qualifications/required skills
  • 5+ years of related business experience with a track record of accomplishment in large, complex projects and change initiatives
  • Experience in IT Service Management processes
  • Process design, modelling and documentation
  • Highly motivated and engaging nature, positively assertive
  • Ability to work independently and under pressure with a high degree of reliability/flexibility
  • Team player with excellent communication skills at different levels
  • Proficiency in written and spoken English; German and/or French language skills would be an advantage