Senior Credit Controller

Sewell Wallis
20000.00 GBP Annual
25 Apr 2019
23 May 2019
Contract type
Full time
Sewell Wallis are working with a global, dominant company in Worksop who are looking to appoint a Senior Credit Controller, working in a successful and close–knit team offering study support and excellent progression opportunities.
This is a high volume role with brilliant benefits and a vibrant working environment.

The Role:–

–Chasing customer payments.
–Handling of all tier 2 interactions received into Credit Control.
–Looking for process improvement opportunity.
–Working to daily outbound phone targets set by team leader.
–Working to individual and business unit overdue debt reduction targets and cash collection.
–Working on customer disputes to help minimise outstanding debt.
–Creating and categorising outbound service requests.
–Driving weekly debt calls with Finance Business Partners and Directors on a weekly basis.
–Delivering induction and on–going training for all staff in the Credit Control teams.
–Be a first point of escalation for team members on the issues that do not fall within standard process or guidance.
–Dealing with escalated invoice queries and implementing payment plans.
–Assisting the Team Leader with input into the monthly cash collection forecasting based on account and business knowledge.
–Assisting the Team Leader with providing monthly reporting to the team and BU's on cash, overdue debt position, SLA's, Targets or KPI's.
–Actively promote equality, diversity and inclusion with the Credit Control and billing team.

Experience needed:–

–A good understanding of accounting systems and the interactions of ledgers within Accounts Receivable.
–Experience of dealing with problems relating to the management of debt such as non–payment of customer invoices requiring legal recourse.
–Experience in managing complex customer credit portfolio is desirable.
–Experience of developing and coaching team members to maximise potential.
–Experience of working in a busy Customer Service/Finance environment

For more information please contact Hannah Bateman

Sewell Wallis acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. As part of our recruitment process, we will retain your CV for a period of one year to enable us to consider you for future roles. After this period your CV will be deleted.

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