Assist in ensuring general policies, procedures and best practices governing the overall credit and accounts receivable operations of the wholesale section are implemented accurately and on time.
Promptly solve problems with respect to established policies, billing, procedures, contractual agreements, and licensing practices.
Ensure the timely collection of cash receipts from customers.
Implement process changes when necessary and assist in establishing best practices to improve current AR processes and practices.
Review AR reserve reports to ensure reserve compliance and prepare analysis and reconciliations of accounts as required.
Implement billing system tools to ensure proper payment and resolve pricing or payment issues and improve collection ratios.
Minimize bad debt write-offs in accordance with AR Securitization and developing knowledge of customer base to safeguard timeliness of payment as well as overall payment risk.
Review refund check requests, ensuring that refunds are appropriate and the appropriate internal controls are in place.
Run credit checks on customers, approve credit applications and assign credit limits for the customers including preparing reports on credit ratings on customers.
Participate in the financial statement close and manage the process of meeting the deadlines for certain billing related areas
Respond to customers’, partners’ and sales’ questions, resolving problems and reconciling discrepancies in order to expedite collections
Establish and maintain reporting metrics and report cards to identify key sources of errors and areas where the process can be improved. Share metrics with management to increase awareness, productivity and drive improvements
Perform other duties related to the job as assigned by the Direct Manager.