Customer Service Advisor
- Recruiter
- Page Personnel
- Location
- Borehamwood, Hertfordshire
- Salary
- £21000 - £23000 per annum
- Posted
- 27 Mar 2019
- Closes
- 27 Apr 2019
- Ref
- 13954286/001
- Contact
- Lily O'Mahoney
- Job role
- Accounts assistant
- Sector
- Media/Marketing
- Contract type
- Permanent
- Hours
- Part time
My client are a leading Marketing/Technology business who are based in Borehamwood. They are going through a period of growth and are therefore looking to recruit a permanent Customer Service Advisor. This role will involve dealing with customers over the phone and answring enquiries.
Paying a salary of £21,000 - £23,000 they are looking for a local candidate to Borehamwood who ideally has experience in a similar role who is keen to progress.
Client Details
My client are a leading Marketing and Technology business who are based in Borehamwood. They are a great company to work for as they offer a fun working environment, flexible working hours and a competitive salary. You will be part of a large Customer Service team and be responsible for answering incoming calls and providing a good service to your customers.
Description
- Answering incoming calls from clients and customers
- Dealing with queries and sending the query to another team
- Escalating complaints
- Building a relationship with your key customers
- Reporting into a hands on Team Leader
- Build relationships with field teams to execute a strong support network
- Upselling if needed
- Ad hoc reporting
Profile
- Ideally a background in a similar Customer Service based role
- Someone living local to Borehamwood
- Good confident telephone manner
- Looking for a permanent role with progression
- Team player
Job Offer
Whats on offer?
- The opportunity to work for a large growing business
- Permanent Customer Service Advisor role based in Borehamwood
- Varied job role with career progression
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