Salesforce Business Analyst - P/T, Job Share or F/T

Zurich Insurance
16 Mar 2019
28 Mar 2019
Job role
Contract type
Full time

Location: Fareham/Swindon

(P/T, job–share or F/T)

The opportunity:

An excellent opportunity has arisen to join the Salesforce team within IT at Zurich as an Salesforce Business Analyst. Being part of the team you will work alongside Solution Architects & Salesforce Delvelopers to design, develop, and deploy large–scale enterprise solutions all while learning and growing your skill set. If you are interested in working in a dynamic and challenging environment, for a company that recognizes and rewards your creativity, initiative and contributions, just simply click "Apply online".

This role is available full–time, as a job–share, or part–time. This is because we want the best people for our roles, and we recognise that sometimes those people aren't available full–time.

Key Responsibilities:

  • Work with clients and end users to gather, understand, and define business requirements
  • Develop user stories and to–be process flows to support the design and development of Salesforce solutions for our clients
  • Work collaboratively with team members to design a solution that will meet a client's business requirements and fulfill user stories
  • Complete the configuration for user stories within Salesforce, AppExchange products, or other cloud–based technologies
  • Collaborate with developers to test and verify that solutions will meet the business requirement
  • Participate in key meetings with clients including requirement sessions, system demos, user acceptance testing, and end user training

Your skills and experience:

  • Salesforce Certified Administrator (ADM201)
  • Well versed in gathering requirements
  • Stakeholder management experience
  • Service Cloud & Sales Cloud experience Hands on experience configuring Salesforce or similar CRM Product, including workflows, validation rules, and security control...
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