Change Team Specialist, Transfer Agency
- Recruiter
- Northern Trust
- Location
- London, England, United Kingdom
- Salary
- Competitive
- Posted
- 18 Nov 2018
- Closes
- 23 Nov 2018
- Ref
- 4741483
- Sector
- Accounting - Public practice
- Contract type
- Permanent
- Hours
- Full time
ROLE
Reporting to the UK Transfer Agency (TA) Change Team Manager you will work for the UK TA Change Team within the UK Transfer Agency department.
The department provides a third party fund administration service to numerous fund management companies covering the full range of shareholder servicing functions.
The UK TA change team itself is currently a team of 14 full time staff. The prime responsibility of the team is deal with business support, system development, client new business / fund activity, client onboarding, client offboarding, business development, small change and major projects.
The role is to assist with small change management from a business perspective within UK Transfer Agency, which mainly include Investor documentation and reporting development.
KEY RESPONSIBILITIES
• Liaising with IT, Vendor Management and any relevant stakeholders to analyse and understand limitations of existing systems and reporting capabilities
• Attending regular meetings with stakeholders and NT managements as required
• Initiating scope and business case definition for all small changes requested on behalf of UK TA
• Active role in identifying and helping scheduling project activities, design and implementation plans
• User Acceptance Testing and Regression testing of small changes
• Promoting effective, accurate and relevant communication to stakeholders and, project sponsors
• Helping in providing directions to close or cancel a project and formally handover to Operations
• Minimising errors in all deliverables at all stages
• Maintaining and updating procedures as required
SKILLS / EXPERIENCE
• Process/Business analysis and improvement experience in change initiatives is desirable
• Excellent organizational, analytical, conflict management and negotiation skills are required. Plans work in an efficient manner and able to set and work to obtainable deadlines
• Requires strong communication skills (both written and oral)
• Strong client focus gained in a financial services company
• Ability to contribute to developing standards and best practices
• Highly flexible and adaptable to change
QUALIFICATIONS
• Relevant Professional Qualifications
• PC skills training
• Project Management training preferred
• Presentation skills preferred
PERSONAL QUALITIES
• Ability to prioritise workloads effectively
• Must be approachable and gain respect
• Disciplined, authoritative, determined
• Enthusiastic, good communicator
• Confident, well-balanced and resilient
• Results-oriented, ambitious, highly driven
• Ability to think and act creatively
• Identifies solutions as well as issues
About Northern Trust
For more than a century, Northern Trust has worked hard building our legacy of outstanding service, expertise and integrity. From a Chicago-based bank founded in 1889, we now have more than 20 international locations and 18,100 employees globally. We serve the world's most-sophisticated clients - from sovereign wealth funds and the wealthiest individuals and families, to the most-successful hedge funds and corporate brands.
We burnished our reputation as a global leader delivering innovative investment management, asset and fund administration, fiduciary and banking solutions enabled by sophisticated, leading technology. And through it all, we continually laid a solid, forward-looking foundation on which future generations can continue growing and achieving greater.
Northern Trust proudly cultivates a diverse workforce, to serve our diverse client base. We strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company. We encourage applications from the best regardless of ethnicity, gender, gender identity, age, nationality, disability, sexual orientation, education, socio-economic background, parental and caring status, or religion.
As of June 30, 2018, Northern Trust Corporation had:
• $135 billion in banking assets
• $8.1 trillion in assets under custody
• $10.7 trillion in assets under custody/administration
• $1.1 trillion in assets under management
Reporting to the UK Transfer Agency (TA) Change Team Manager you will work for the UK TA Change Team within the UK Transfer Agency department.
The department provides a third party fund administration service to numerous fund management companies covering the full range of shareholder servicing functions.
The UK TA change team itself is currently a team of 14 full time staff. The prime responsibility of the team is deal with business support, system development, client new business / fund activity, client onboarding, client offboarding, business development, small change and major projects.
The role is to assist with small change management from a business perspective within UK Transfer Agency, which mainly include Investor documentation and reporting development.
KEY RESPONSIBILITIES
• Liaising with IT, Vendor Management and any relevant stakeholders to analyse and understand limitations of existing systems and reporting capabilities
• Attending regular meetings with stakeholders and NT managements as required
• Initiating scope and business case definition for all small changes requested on behalf of UK TA
• Active role in identifying and helping scheduling project activities, design and implementation plans
• User Acceptance Testing and Regression testing of small changes
• Promoting effective, accurate and relevant communication to stakeholders and, project sponsors
• Helping in providing directions to close or cancel a project and formally handover to Operations
• Minimising errors in all deliverables at all stages
• Maintaining and updating procedures as required
SKILLS / EXPERIENCE
• Process/Business analysis and improvement experience in change initiatives is desirable
• Excellent organizational, analytical, conflict management and negotiation skills are required. Plans work in an efficient manner and able to set and work to obtainable deadlines
• Requires strong communication skills (both written and oral)
• Strong client focus gained in a financial services company
• Ability to contribute to developing standards and best practices
• Highly flexible and adaptable to change
QUALIFICATIONS
• Relevant Professional Qualifications
• PC skills training
• Project Management training preferred
• Presentation skills preferred
PERSONAL QUALITIES
• Ability to prioritise workloads effectively
• Must be approachable and gain respect
• Disciplined, authoritative, determined
• Enthusiastic, good communicator
• Confident, well-balanced and resilient
• Results-oriented, ambitious, highly driven
• Ability to think and act creatively
• Identifies solutions as well as issues
About Northern Trust
For more than a century, Northern Trust has worked hard building our legacy of outstanding service, expertise and integrity. From a Chicago-based bank founded in 1889, we now have more than 20 international locations and 18,100 employees globally. We serve the world's most-sophisticated clients - from sovereign wealth funds and the wealthiest individuals and families, to the most-successful hedge funds and corporate brands.
We burnished our reputation as a global leader delivering innovative investment management, asset and fund administration, fiduciary and banking solutions enabled by sophisticated, leading technology. And through it all, we continually laid a solid, forward-looking foundation on which future generations can continue growing and achieving greater.
Northern Trust proudly cultivates a diverse workforce, to serve our diverse client base. We strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company. We encourage applications from the best regardless of ethnicity, gender, gender identity, age, nationality, disability, sexual orientation, education, socio-economic background, parental and caring status, or religion.
As of June 30, 2018, Northern Trust Corporation had:
• $135 billion in banking assets
• $8.1 trillion in assets under custody
• $10.7 trillion in assets under custody/administration
• $1.1 trillion in assets under management
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