Advisory - Performance Improvement (Digital) - Manager / Senior Associate
- Recruiter
- Ernst & Young Hong Kong
- Location
- Hong Kong
- Salary
- to be discussed
- Posted
- 13 Sep 2018
- Closes
- 27 Sep 2018
- Ref
- 4534983
- Sector
- Digital, Management consultancy
- Contract type
- Permanent
- Hours
- Full time
- Experience level
- Manager
You'll have the opportunity to grow, too. Our structured learning and development program means you'll progress personally and professionally. And working as part of a global network, you'll gain unrivaled experiences across a diverse range of clients, sectors and geographies. So whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.
THEMES:
- Design skills: Advanced journey mapping (E2E), Experience Design (ExD) and prototyping skills across channels (mobile, web, conversational Ixd) within workstream
- Strategy: Provides insights and feedback to respective workstream members; Understands how and when to question strategies and facilitate to course correct
- Project planning: Confidently provides estimates and can decide necessary tasks and planning
- Authority and leadership: In workstreams, influences project outcomes through confident recommendations and presentation/communication style; Asserts recommendations with help from Lead and/or Executive Director
- Innovation: Inspires respective workstreams and ExD Team with non-roadmap ideas; Able to execute concepts
RESPONSIBILITIES:
- Contribute to decision-making for Experience Design activities required for projects, i.e. for project x it is necessary to create a mental model, flow, and wires
- Lead Experience Design execution of individual projects, from brainstorms through quality assurance (QA) and gathering analytics, including, but not limited to: creating ecosystems, user journeys, user flows, wireframes, sitemaps, user scenarios/personas, functional specifications, navigation schemas and clickable prototypes
- Collaborate closely with Product Managers and other stakeholders in planning, during execution, and post-launch to confirm the Strategy is sound from a consumer experience perspective
- May involve management and mentorship of more junior experience designers
- Contribute to estimation, planning, and orchestrating research for projects from UX perspective; Have an understanding of the ROI of time and effort depending on the project and its priority amongst others
- Introduce new opportunities outside of prescribed brief: emerging technologies, experience concepts trends to your project squad and Experience Design teams
- Being aware of all necessary data to inform and defend designs
- Being a fierce customer advocate
- Present work and rational to key stakeholders and leadership team in a clear and convincing way
REQUIREMENTS:
- Strong presentation and communication skills in English and Mandarin (both written and verbal)
- Experience designing journey maps, systematic flows and wireframes on large platform projects
- Have experience planning and estimating work
- Detail-oriented and highly developed organizational skills including the ability to prioritize tasks and meet deadlines
- Excellent understanding and knowledge of User Centered Design principles and methods
- Strong self-management skills as well as ability to work as a contributing member of a multi-disciplinary teams
- Fluency in industry best practices, trends, methodologies and tools
- Proficiency in Sketch, Photoshop, Smaply, or similar
- Experience prototyping in code or using programs like Proto.io, Principle, Pixate or Invision, or similar
- Familiarity with back-end and front-end development technologies such as HTML5, CSS, Javascript, api's, etc.
- Outstanding portfolio of related work
EDUCATION & EXPERIENCE
- 3-5+ years of agency/consulting or in-house experience. Ideally both
- Bachelor's degree (Master's preferred) in design-related discipline: Interaction, Information or Interface Design, Industrial or Product Design, Human Computer Interaction (HCI), Design Planning, Graphic Design, Communications
What working at EY offers
- Support, coaching and feedback from some of the most engaging colleagues around
- Opportunities to develop new skills and progress your career
- The freedom and flexibility to handle your role in a way that's right for you
About EY
As a global leader in assurance, tax, transaction and advisory services, we're using the finance products, experience and systems we've developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. And with a commitment to hiring and developing the most passionate people, we'll make our ambition to be the best employer by 2020 a reality.
If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.
Join us in building a better working world.
Apply now.
Similar jobs
-
New
-
New
-
New