Retail Administration Clerk - Hearing Industry

Exciting new role Excellent work life balance Growing business in a growing industry Retail Administration ClerkAt Bay Audio we specialise in hearing solutions that give back the quality of life to those who may be suffering with hearing difficulties. It's a great place to work and as we continue to expand our business, the way we support the stores to operate consistently ensuring operational excellence is essential. As part of our store support focus, we are introducing a new role to our National Support Office, the Retail Administration Clerk.Successful applications to this role will be coached and developed to provide end to end process phone and written support to all the Bay Audio locations in relation to operational policy and procedures. The Retail Administration Clerk will develop into Subject Matter Experts (SME) of our operations procedures and all associated store processes with special emphasis on general store administration as well as best practice in productivity and effectiveness of our specific store operational requirements.More about the role:Coaching and guide team members in the policies and proceduresOperational procedures, inventory management, operational effectiveness, accounts receivable processes & handling claimsWorking with multiple stakeholders to drive operational efficiencyBe able to demonstrate sufficient initiative to work independently and to proactively address potential issues before they arise Accountable for driving improvement in key administrative KPIs within the businessesCommunicating with key stakeholders in the operations sector of the business More about you:Able to set a high benchmark for what 'great' looks likeAccurately follow business protocol guidelinesAble to learn of what we do here at Bay Audio and whyA driving passion to help us change more lives - our customers and our teamThe ability to work a rotating roster that provides coverage Monday through to Saturday including Thursday & Friday evening tradePrevious retail experience advantageousPlease include a brief Cover Letter showing why this role may interest you and full Resume. Only those genuinely interested in a long term position should apply. Prior retail administration or retail support experience is advantageous.Those shortlisted for consideration will be contacted for an initial phone screening. Job Ref:TL000114 Location:NSW - Western Suburbs Submitted:15-06-2018