Operations Manager, Dealing Control and Oversight
- Recruiter
- Northern Trust
- Location
- Dublin
- Posted
- 11 May 2018
- Closes
- 10 Jun 2018
- Job role
- Accountant
- Experience level
- Manager
Role The successful candidate will be responsible for the day to day management of the Dealing Control and Oversight team, ensuring that regulatory and management company requirements are met. You will prepare work schedules and assigns duties to ensure efficient operation of the group; determine most efficient method of processing, services and reporting, and ensure that adequate systems support are obtained and maintained. Principal Responsibilities Responsible for ensuring day to day dealing, quality and delivery. Responsible for the delivery of all predication reporting and deal schedules Workflow queue management and analysis Achievement of monthly KPIs Compliance with regulations and attainment of client specific processing requirements Day to day oversight of processing quality and timeliness in Bangalore, seeking appropriate information from local management there, where required Maximise scalability through the use of onshore and offshore locations and multi-function, i.e. dealing , registration and finance Maintain a close working relationship with other business areas, such as Finance, New Business, ICM and other internal areas such as the Relationship Managers. To work with the team, internal departments and group projects area on any allocated projects. Analyse monthly management information to understand where quality at an individual, process, team or management company needs to be addressed. To work with internal departments to evaluate and implement changes in proposed new regulations and to ensure that all current requirements are met Escalation point for unresolved issues to the Bangalore TA team. Liaising with clients regarding Service and Service Level Agreements. Provides management and guidance to staff, fostering an environment which encourages employee participation, teamwork, and communication. Ensure that appropriate segregation of duties controls are in place at all times Responsible for the recruitment, appraisals and retention of staff Sets partner objectives and monitors these and provides feedback through monthly one to one meetings Responsible for the development of the team. Fulfil additional, relevant, tasks appropriate to the role and business requirements Management of department in accordance with agreed budgetary guidelines Ensuring that KPIs are achieved in order to keep ASLs to a minimum Accountabilities Employees are required to comply with the regulatory regime in which Northern Trust operates as appropriate to the above role Employees are expected to exercise due care and diligence, ensuring the areas the incumbent is responsible for are organised and controlled Employees are required to observe proper standards of market, business and personal conduct, demonstrating integrity in the execution of duties Relationships Direct reports (Team Leaders and Partners) Internal Relationship Management Team and other internal clients External stakeholders such as CBoI, FED, auditors, trustees, compliance; as well as external clients, advisors and shareholders Qualifications / Skills / Experience Significant operational mutual fund administration management experience gained in a TPA, TA or working directly for a fund manager A good understanding of effective risk management Effective verbal reasoning and numeric skills (Essential) Good keyboard skills to include MS Excel and ability to learn systems used within the business (Essential) Excellent planning and organisation skills Flexible approach to work Ability to review and resolve complex issues Ability to work under pressure meeting challenging deadlines Ability to work on own initiative Customer Service experience Extensive knowledge of collective investment scheme administration and the regulatory environment is highly desirable An understanding of investment product administration for example OEICs Knowledge and understanding of various regulatory Environments About Northern Trust For more than a century, Northern Trust has worked hard building our legacy of outstanding service, expertise and integrity. From a Chicago-based bank founded in 1889, we now have more than 20 international locations and 16,500 employees globally. We serve the world's most-sophisticated clients - from sovereign wealth funds and the wealthiest individuals and families, to the most-successful hedge funds and corporate brands. We burnished our reputation as a global leader delivering innovative investment management, asset and fund administration, fiduciary and banking solutions enabled by sophisticated, leading technology. And through it all, we continually laid a solid, forward-looking foundation on which future generations can continue growing and achieving greater. Northern Trust proudly cultivates a diverse workforce, to serve our diverse client base. We strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company. We encourage applications from the best regardless of ethnicity, gender, gender identity, age, nationality, disability, sexual orientation, education, socio-economic background, parental and caring status, or religion. As of December 31, 2017, Northern Trust Corporation had: $139 billion in banking assets $8.1 trillion in assets under custody $10.7 trillion in assets under custody/administration $1.2 trillion in assets under management
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