Customer Service Representative (Dutch Speaking)

Location
Reading, Berkshire
Salary
£15 - £22 per hour
Posted
14 Jul 2017
Closes
11 Aug 2017
Ref
13833659/001
Contact
Mark Norrish
Contract type
Interim
Hours
Part time
  • Customer Service Representative (Dutch Speaking), West Reading.
  • Reading Dutch emails and speaking Dutch to Benelux region customers
  • Dealing with highly complex customer orders - low in volume but complex and changing by the day
  • Dealing with international logistics, regulations and laws across EMEA region
  • Demonstrating refined B2B (Business to Business) customer service skills
  • Experience of managing large B2B customer accounts

Client Details

Customer Service Representative (Dutch Speaking), West Reading: International FTSE 100 oil and gas business with an office in West Reading

Description

Customer Service Representative (Dutch Speaking), West Reading

  • Customer Service Representative (Dutch Speaking), West Reading.
  • Dealing with highly complex customer orders - low in volume but complex and changing by the day
  • Dealing with international logistics, regulations and laws across EMEA region
  • Demonstrating refined B2B (Business to Business) customer service skills
  • Experience of managing large B2B customer accounts
  • Writing and reading business letters, email and phone calls in Dutch
  • SAP is desirable
  • MS Office; Word and basic Excel sheets, V-look ups/Pivot
  • Profile

    Dutch Speaker and writter

    Experienced at B2B Customer Services

    Highly professional, highly organised and a reliable follower of key processes. Will take the initiative through the complex issues. Able to build a great rapport across the numerous contacts. Great Team Player. Strong resilience this is a very complex and interesting role and yet this can require much resilience.

    Job Offer

    £15 to £22 per hour dependant upon experience. Initially a six month role this is very likely to be extended and could potentially lead to a permanent position.

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