Debt Recovery Advisors

Location
Nottinghamshire, East Midlands
Salary
Competitive
Posted
24 Apr 2019
Closes
29 Apr 2019
Ref
1118009273
Job role
Accountant
Debt Recovery Advisors

Location: Nottingham, Nottinghamshire, NG5 1AE
Salary: Up to £20k, DOE + performance related bonus - realistic OTE £26k
Contract: Permanent, Full Time

About:

Stagemount Ltd is an exciting, fast-paced growing lender within the FCA authorised financial services sector. Stagemount are committed to providing an industry leading service to its customers.

We have exciting career opportunities for a Debt Recovery Advisors to join us on a full time employed basis.

Job Role:

You will be responsible for the collection of outstanding debts to the business from customers whilst adhering to the Financial Conduct Authority (FCA) guidelines and aiming to provide a fair service to all of our debtors.

* You will be responsible for your own accounts, this is an account management role

* Regular contact via email, SMS and phone calls.

* Make high volume of outbound calls whilst managing your share of inbound calls

* You will be dealing with customer complaints and queries in a timely and professional manner

* Update our company CRM clearly

Skills and Experience:

The right candidate must have a polite yet firm telephone manner; positive can-do attitude & a competitive nature whereby they are willing to go the extra mile.

* Strong organisation skills

* Excellent relationship management skills

* Experience managing high volumes of outbound and inbound calls

* Ability to deal with customer complaints and queries

* Must have a good command of English language

* Experience of short-term lending and knowledge of FCA regulation is necessary

What we offer our Asset Recovery Agents:

* An employed role with basic salary and bonus opportunities.

* 20 days holiday plus bank holidays

* A fun and energised office with opportunity for growth for individuals that go "over and above"

If you feel you have the necessary skills and experience to be successful in this role click on "Apply" now forwarding an up to date copy of your CV for consideration in the first instance.

No Agencies Please

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