Credit Controller
- Recruiter
- Britvic Soft Drinks
- Location
- Shirley, Solihull
- Salary
- Competitive
- Posted
- 20 Mar 2019
- Closes
- 22 Mar 2019
- Ref
- 1091476036
- Job role
- Credit control
- Sector
- Accounting - Public practice
Britvic is the name behind iconic and market-leading brands such as Robinsons, Pepsi, Fruit Shoot, Tango, Squash’d, J2O, R.Whites, Gatorade, 7UP and Lipton - and we are on a journey to become the most dynamic, creative and trusted soft drinks company in the world. To get there we need to be continually sharpening our competitive edge, maximising value through creative, effective, strategic, passionate and professional Operational teams.
Progress your career:
Britvic is a very exciting and supportive place to be, with award winning brands, a clear vision, personal development and an open and honest culture. We offer a comprehensive package for this position - including a highly competitive basic salary, bonus scheme, enhanced company pension contributions, share save schemes, annual pay reviews, healthcare, vouchers and a whole host of flexible benefits.
About the Role:
To effectively and efficiently manage a ledger of customer accounts to include:
The role sits within a team of 5.
Key Responsibilities:
Knowledge, Skills & Experience Required:
Essential:
Desirable:
Progress your career:
Britvic is a very exciting and supportive place to be, with award winning brands, a clear vision, personal development and an open and honest culture. We offer a comprehensive package for this position - including a highly competitive basic salary, bonus scheme, enhanced company pension contributions, share save schemes, annual pay reviews, healthcare, vouchers and a whole host of flexible benefits.
About the Role:
To effectively and efficiently manage a ledger of customer accounts to include:
- The processing of customer invoices, payments, credit notes and associated transactions in accordance with the Financial Control Systems deadlines and targets.
- The collection of cash from customers within their agreed payment terms.
- The timely resolution of invoice queries via workflow to ensure customers pay on time.
- Providing outstanding service to all internal and external stakeholders.
The role sits within a team of 5.
Key Responsibilities:
- To accurately process pricing adjustments, payments, credit notes and journals.
- To effectively prioritise and manage our customer contact work flow for phone calls and dunning letters.
- To progress all invoice queries with internal and external customers via email/workflow/phone and within set SLAs
- To take ownership of the root cause of invoice queries by supporting and engaging with stakeholders to identify and implement solutions
- To reconcile customer statements to ensure accounts accurately reflect monies owed by our customers
- To embrace new initiatives, positively supporting the department in change and innovation.
- Continually support and contribute to the team achieving a world class status
Knowledge, Skills & Experience Required:
Essential:
- Experience in processing of invoices, payments and credit notes in a high volume, target driven, professional and highly customer focused environment.
- Good understanding of basic accounting and VAT principles.
- Experience in assisting with identifying root causes for invoice queries
- Working knowledge of multicurrency ERP systems preferably SAP.
- Thoroughness and attention to detail.
- Very strong team player, with the drive and flexibility to support others in the team.
- Excellent written and oral communication skills
Desirable:
- Previous experience of working in a Finance Shared Service Centre.
- Experience of the Order to Cash process and automated workflow would be an advantage.
- MS Office (Word/Excel and PowerPoint)