Agresso Systems Administrator

This Agresso Systems Administrator vacancy, based in central London is for a candidate who is immediately available.

The candidate needs to have previous experience working on the accountancy system; Agresso.

Client Details

The company specialises in digital media, based in central London. They are looking for a temporary member of staff for 6 months, to help with workload.

Description

They main duties of the role are:

• First point of contact for all user support

• Manage Agresso helpdesk (all AP, AR, GL support)

• 1st line analysis and triage of support cases

• Analysis of cases and referral to 2nd line (internal, Unit 4) for resolution and for route causals

• Manage all tickets through to resolution (within SLA)

• Maintain Helpdesk reporting (number of cases, resolution vs SLAs)

• Data control and access (incl. starters, leavers, amendments)

• Technical support to Systems Accountant

• Identifying opportunities for streamlining process

• Testing changes and new functionality

• Ad-hoc Accountancy project work

Profile

The successful candidate for this Agresso Systems Administrator vacancy will be immediately available and have previous experience working on Agresso.

In addition:

• Unit 4 Business World (Agresso) experience (ideally Milestone 5)

• 2 years' experience as a system administrator

• Experience of working on a help desk

• Experience of setting up new users

• Have worked with Accounts Payables workflow systems

• Proactive desire to get to the cause of problems

• Good MS Excel skills

• Good communication skills

Job Offer

The candidate for this Agresso Systems Administrator, based in central London, will gain valuable experience in the media sector, and the opportunity to create a seamless process in Agresso accountancy system administration.