Senior Business Analyst

Recruiter
Hays Specialist Recruitment Limited
Location
Manchester
Salary
375.00 - 475.00 GBP Annual
Posted
23 Jan 2019
Closes
20 Feb 2019
Job role
Accountant
Contract type
Permanent
Hours
Full time

Location

  • Manchester
  • Teesside
  • Hook
  • Occasional travel to other offices

Pay
From GBP375 per day (dependent on experience)

Days
Monday to Friday

Contract
8 weeks (potentially an ongoing contract)

Job Overview
To support on case management project where you will be supporting in delivering new IT platforms. This is a complex project where you are required to use your expertise to identify the best approach.

Key Responsibilities

  • Stakeholder management – mostly located in Teesside
  • To challenge business owners and asking questions such as "what is the purpose of this?" etc.
  • Taking a consultative approach to identify the requirements of the project
  • To work independently with minimal supervision
  • Ensure clear documentation produced of the agreed requirements.
  • Responsible for the hand off of these requirements into the development team.
  • This role will also interface with the operations teams.
  • Other business to business tasks will also be required
  • Working with 3rd party suppliers and outsourcing teams
  • To understand process mapping well and writing up notes in a way that other teams understand terminology and what is required – UML diagrams.


Desirable Experience and personal attributes

  • Telecoms experience would be desirable but not essential
  • Experience in working within a contact centre
  • Working in fast paced environments
  • IIBA or/and BCS qualified


Next stage
Telephone interview and face to face interview

Start Date
February 2019

Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

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