Help Desk Level 2
- Recruiter
- Kelly Executive
- Location
- Sydney, Sydney
- Salary
- Competitive
- Posted
- 14 Dec 2018
- Closes
- 16 Dec 2018
- Job role
- Accountant
- Sector
- Accounting - Public practice
About the Company
Our client is a global leader in digital communications software, services and devices for businesses of all sizes based in North Ryde. Become a part of a great team!
About the Role
If you are an experienced and dedicated IT Support Specialist and pride yourself to be a positive team player with advanced communication skills, this role is perfect for you!
This is a part-time role - 20 hours per week till the end of March 2019 with a view for extension.
Duties:
Corporate Owned physical hardware PC upgrades and repair for out-of-warranty devices and in-warranty device parts
Configuration and support corporate applications on PCs, Desktops and Mac computers
Inventory and Asset Management
New Device Setup, Training and Operating System Re-Imaging new and used devices
Physical On-Site support in Sydney Office
Virtual Office Support to Australasia region
Mobile Device and Telephony Support
Software Support
Technical Skills & Qualifications:
Provide troubleshooting for hardware: Desktops, laptops, smartphones, tablets, including repair for out-of-warranty PCs
Provide troubleshooting for software: MS Office, MS Lync, McAfee products, Avaya Applications, Adobe Acrobat and Flash, Java, SAP, Symantec Enterprise Vault, Citrix Secure File, TeamViewer, Wireshark, SharePoint, Plantronics
Good knowledge of Windows 7 and 10 and Mac Operation Systems, iOS, Android and Windows mobile devices.
Well-trained in Field Services techniques
Preferable: Familiar with Avaya products and services with scripted support
Ability to think rationally, make the right decisions and be able to solve problems, sometimes under pressure
Excellent communication skills
You must have full work rights in Australia to apply for this role.
APPLY NOW!
If this position sounds interesting, please begin the process by clicking 'apply for this job' and your resume will be forwarded directly to our consultant.
Our client is a global leader in digital communications software, services and devices for businesses of all sizes based in North Ryde. Become a part of a great team!
About the Role
If you are an experienced and dedicated IT Support Specialist and pride yourself to be a positive team player with advanced communication skills, this role is perfect for you!
This is a part-time role - 20 hours per week till the end of March 2019 with a view for extension.
Duties:
Corporate Owned physical hardware PC upgrades and repair for out-of-warranty devices and in-warranty device parts
Configuration and support corporate applications on PCs, Desktops and Mac computers
Inventory and Asset Management
New Device Setup, Training and Operating System Re-Imaging new and used devices
Physical On-Site support in Sydney Office
Virtual Office Support to Australasia region
Mobile Device and Telephony Support
Software Support
Technical Skills & Qualifications:
Provide troubleshooting for hardware: Desktops, laptops, smartphones, tablets, including repair for out-of-warranty PCs
Provide troubleshooting for software: MS Office, MS Lync, McAfee products, Avaya Applications, Adobe Acrobat and Flash, Java, SAP, Symantec Enterprise Vault, Citrix Secure File, TeamViewer, Wireshark, SharePoint, Plantronics
Good knowledge of Windows 7 and 10 and Mac Operation Systems, iOS, Android and Windows mobile devices.
Well-trained in Field Services techniques
Preferable: Familiar with Avaya products and services with scripted support
Ability to think rationally, make the right decisions and be able to solve problems, sometimes under pressure
Excellent communication skills
You must have full work rights in Australia to apply for this role.
APPLY NOW!
If this position sounds interesting, please begin the process by clicking 'apply for this job' and your resume will be forwarded directly to our consultant.