MYS CTSM KL Risk Operations Analyst
- Primary Location: Malaysia,Wilayah Persekutuan,Kuala Lumpur
- Education: Bachelor's Degree
- Job Function: Risk Management
- Schedule: Full-time
- Shift: Day Job
- Employee Status: Regular
- Travel Time: No
- Job ID: 18069851
Description
Job Title: Senior Case Manager
Business: ICG
Division: ICG KYC BSU
Location: All BSU Locations
Job Purpose:
ICG KYC CBSU is a front office support / control function within ICG responsible for the approval process of the KYC Record within Citi's KYC risk management programme.
The unit is responsible for ensuring compliance with both local regulatory requirements and Citigroup standards for Anti-Money Laundering (AML).
Job Background/Context:
The successful candidate will be responsible for leading a team of Case Managers ensuring oversight over their daily functions and daily checking and feedback on the quality of Case Manager completions. The candidate will assist the Section Manager and Operations Manager in the leadership function within the department.
Key Responsibilities:
- Provide support, guidance and lead team members
- Point of escalation for the Makers
- Manage relationships with Relationship Management teams and Compliance for each country supported by the department
- Assist relationship and coverage teams globally in completion of the KYC Record
- Perform the checking procedure and ensure quality and coaching needs are identified and met on the team
- Communicate and coordinate with senior management of ICG APAC from coverage, compliance, implementations, risk, and operations in various products
- Assist with Process Design and management for department.
- Oversight for Adherence with Citi and regulatory policies and procedures as well as housekeeping standards, team controls & processes
- Management of ad-hoc departmental projects as assigned
- Maintain a workforce with capability to execute flawlessly
- Work with Section Manager to develop team members in line with versatility matrix & team needs
- Developmental value
- Great opportunity to gain experience in People Management; Risk Management and Process Management
- 2-5 years experience in banking or finance
- 2-5 years people management experience
- Experience in control/risk or Compliance (AML/KYC) function (an advantage)
- Knowledge and experience of the technologies and processes used in Citi
- Knowledge of AML policies and regulatory requirements
- Considerable experience of dealing with senior management in a multi-function environment
- Leadership and Motivational skills
- Innovation and change management
- Process re-engineering and improvement
- Excellent communication skills - ability to communicate at all levels within the organisation
- Change management and implementation
- Excellent people management experience
- Excellent oral and written communication skills
- Proficient use of Microsoft Applications ( Word, Excel, Access, PowerPoint, Visio, Project )
- Project Management Skills
- MIS and metrics and efficiency analysis skill
Qualifications
Qualifications:
- University degree in Law, Business/Finance, Math, Economics
- Ability to work well under pressure and tight time frames
- Accuracy and strong attention to detail
- Ability to multitask and prioritize
- Minimum supervision with self-directed, project management skills
- Strong organizational and planning
- Pro-active, flexible, have good organizational skills and must be team player
- Ability to work in a dynamic environment
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