Accounts & Tax Manager

As our Accounts & Tax Manager, you’ll lead our high performing accountants and account managers to deliver our award-winning compliance and advisory service. You’ll be accountable for our clients’ satisfaction and for the efficiency of your team. You’ll be part of the senior management team, and report directly to the CEO. Your objectives will include:

Delivering high quality advice, and accurate compliance for clients

Ensure all client services team members are delivering high quality and timely advice to clients. Ensure all compliance activities, and other client processes, are completed on time (as per your team’s SLAs) and to the expected quality standards. Monitor legislative changes, evaluate the impact on clients and manage the timely implementation of changes.

Driving client satisfaction

Lead by example and champion our client-centered approach, making sure that the entire client services team acts in the best interests of our clients. Work alongside the Customer Experience team to implement changes to further drive client satisfaction and advocacy.

Championing and driving team efficiency

Increase gross margin by improving practices throughout the client services team. Work alongside the in-house software development team to implement process improvements to increase efficiency.

inniAccounts is a forward looking accountancy practice, with an established, high-performing (and friendly!) team. We specialise in supporting experienced, high net-worth consultants - particularly those who are a low IR35 risk.

In 2016 we won the Queen’s Award for Innovation for our in-house tax technology, and last year we scooped the AccountingWeb Practice Excellence Pioneers award, recognising our position at the forefront of the accountancy profession.

Required competencies

• Intelligence
• High standards
• Attention to detail
• Enthusiasm
• Efficiency
• Organisation and planning
• Ability to develop people
• Strong work ethic
• Communication skills

Required company values

• Disruptive innovation
• Happiness through helpfulness
• Continuous learning as a way of life
• Considerate and courageous
• Excellence, every day

Background

• Salary up to £60k
• Private medical insurance
• 33 days holiday
• Team / client base
• 14 team members consisting of 3 senior accountants, managing 5 semi-senior / junior accountants,1 team leader, managing 5 account managers
• Supporting > 1,100 clients
• Forecast to rise to 28 team members and 3,000 clients by 2022

Mandatories

• ACCA / ACA / CA qualified
• Holder of practicing certificate, or able to obtain
• General accounts and tax experience