英语催收专员
- Recruiter
- 世界五百强外企
- Location
- 辽宁-大连
- Salary
- 10-20 万
- Posted
- 25 Sep 2018
- Closes
- 10 Oct 2018
- Job role
- Accountant, Audit, Finance manager
Main tasks/important responsibilities
Review job notes of identified disputes introduced in collection tool by collectors coordinators to assure they have all needed information needed by business for its resolution
Provide feedback to Collector Coordinators to improve the quality of the job notes in disputes identified in collection process
Validates reasons for delinquency with appropriate internal and/or external customers to resolve open issues
the person / organization of the business who has to solve the dispute and assign them
Assists collectors and SSC Cash Appliers to resolve invoice credit balances, undistributed cash, refunds, and cash moves when needed. Acts as Subject Matter Expert on researching & resolving Undistributed Cash (UDC).
Requirements
Education (technical and/or commercial) Bachelors (or local equivalent) Degree required Accounting and / or finance preferred
Job experience 2-3 years experience in Collections
Professional knowledge: in detail when specialist function
MS-Office, SAP, Oracle, Collection Tool (Oracle Advance Collection preferred), & Hyperion Financial Management (HFM) experience
Fluent in English
Perfect knowledge of the language of the Country assigned is mandatory
Review job notes of identified disputes introduced in collection tool by collectors coordinators to assure they have all needed information needed by business for its resolution
Provide feedback to Collector Coordinators to improve the quality of the job notes in disputes identified in collection process
Validates reasons for delinquency with appropriate internal and/or external customers to resolve open issues
the person / organization of the business who has to solve the dispute and assign them
Assists collectors and SSC Cash Appliers to resolve invoice credit balances, undistributed cash, refunds, and cash moves when needed. Acts as Subject Matter Expert on researching & resolving Undistributed Cash (UDC).
Requirements
Education (technical and/or commercial) Bachelors (or local equivalent) Degree required Accounting and / or finance preferred
Job experience 2-3 years experience in Collections
Professional knowledge: in detail when specialist function
MS-Office, SAP, Oracle, Collection Tool (Oracle Advance Collection preferred), & Hyperion Financial Management (HFM) experience
Fluent in English
Perfect knowledge of the language of the Country assigned is mandatory