AVP, APAC Onboarding and Unlisted Investments Team, Fixed-Term Contract (15 months)
- Recruiter
- State Street Australia
- Location
- Sydney, New South Wales, Australia
- Salary
- Competitive
- Posted
- 20 Sep 2018
- Closes
- 22 Sep 2018
- Ref
- 4554869
- Contract type
- Permanent
- Hours
- Full time
Client Service
Staff Supervision
Risk and Compliance
Budget / Expense and Control
Supporting Change
Skills/Competencies
EDUCATION and SKILLS
- Proactive customer focus at all times
- Respond promptly to client concerns, needs and requests, and participate in the resolution of problems as required
- Ensure all agreed client deliverables and standards are met
- Ensure the accuracy and timeliness of deliverables
- Assist in the review of client deliverables; identify and initiate operational efficiencies
Staff Supervision
- Effectively supervise staff and manage the groups, to include resourcing, retention and the recruitment process.
- Provide ongoing guidance, coaching/counselling and feedback to staff in a timely and effective manner
- Support an environment which motivates and rewards staff
- Ensure support in facilitating and identifying training requirements, encourage skills and knowledge sharing
- Ensure effective delegation - monitor and ensure completion of delegated tasks
Risk and Compliance
- Ensure full understanding, adherence and implementation of the corporate Risk Policy and Standard Operating Procedures
- Ensure all information in operational databases is accurate and current at all times, including fund specific procedures
- Demonstrate initiative in reviewing current operating procedures to eliminate duplication of effort, identify potential risk areas and implement best practice recommendations
- Supervise the information prepared by the team and ensure adequate audit controls
- Preparation and review of Risk Packages in accordance with agreed format
- Action internal / external audit findings in a timely manner
Budget / Expense and Control
- Effectively control the costs of the team, such as overtime, cab-charge and meal allowance, as well as claims
Supporting Change
- Demonstrate a willingness to support change / initiatives within the ObT, Shared Services and other SSAL areas
- Demonstrate ability to take on tasks without instruction
- Awareness of and active support of current and future technologies
- Participation in relevant projects
Skills/Competencies
- Embrace State Street's "corporate values" and support a work environment reflective of those values
- Effectively communicate with clients, managers, and peers within State Street
- Demonstrate the ability to assess and suggest resolution to a problem
- Be a strong team player and demonstrate dedication to group and company goals
- Demonstrate professional maturity and effective time management
EDUCATION and SKILLS
- Undergraduate degree and/or formal qualifications in a relevant business stream, not required but preferable
- Relevant experience in financial services and demonstrated market knowledge
- Experience in operational and staff supervision
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