Process Owner - Banking Operations

Key Responsibilities:

• Planning the operational change effort and approach for projects and small change, including process and operating model changes, UAT, training and implementation.
• Preparation or review of project documents where required
• UAT planning, execution and sign off
• Training and delivery across stakeholders on new initiatives, process or system changes
• Providing support to business post implementation of change
• Root cause analysis and resolution of process failures
• Managing internal stakeholders and forging key relationships
• Review processes against industry standards, commercial viability and suitability - identifying areas for improvements and implementing changes where necessary

Core Skills and Knowledge:

• Regulatory knowledge as applicable to the role
• To act with integrity at all time and embrace the philosophy of treating our clients fairly
• Extensive operational change experience across all levels of the business, both IT and non-IT related

The ideal candidate will have:

• Excellent communication skills both written and verbal
• The ability to lead, influence and focus people within all levels of the business
• Sound judgement, decision making & problem solving ability.
• Planning and organising capabilities
• Ability to multi-task, prioritise and work efficiently under pressure with careful attention to detail

Any other attributes that would be helpful, but not essential for the role:

At Investec we look for dynamic, energetic people filled with tenacity, integrity and out of the ordinary thinking. We value individuals who, in turn, value our culture; that is, a can-do attitude while challenging convention. Diversity, competency and flexible leadership are respected in pursuit of growth of our business.