Team Leader RAM & TTA Partnership - International Payments

Do the right thing for our customers, our company and your career

Right now we have a fantastic opportunity to lead a team of talented individuals as part of the Corporate Account Sales International Payments team. We are looking for an analytical, oraganised and sales-driven leader to who can work in a dynamic and results driven environment and motivate the Remote Account Management (RAM) team to exceed targets.

Responsibilities

Targets - Lead a team of Corporate Account Sales Executives to exceed incremental business growth and retention targets from a defined SME base. Each account executive has responsibility for an individual portfolio of managed clients and oversees a larger portfolio of e-managed clients Employee Development and Training - Coach and develop team members in all areas of their role; client communication & meetings, product knowledge and compliance requirements RAM Strategy – By analyzing and reviewing the broad account base, develop strategies to find opportunities in the RAM customer base to target, engage and win business through improved share of wallet Partnership - Manage a key partnership relationship and develop a robust strategy to form win-win relationships with established clients and acquire new clients. Represent Amex at relevant partner conferences and meetings Engage with external and internal stakeholders to improve processes, service offering to optimise the client journey

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Required skills:

Strong analytical skills to segment client base, assess portfolio and employee performance Experience in training and coaching team members to increase cross-selling and acquisition of new clients Strong verbal and written communication skills with excellent negotiation skills Ability to multi-task and prioritise Good understanding of international payments / SWIFT back office Customer service and sales focused Good knowledge of and interest in FX markets and economic influences driving the market MS Office Advanced & Salesforce.com

Why American Express?

Talk to our people and you’ll find out what we’re really all about. Open, creative, risk-taking, collaborative and innovative are just some of the expressions you’ll hear. It’s our culture that makes American Express an outstanding place to work, and a big part of why we regularly win best workplace awards all over the world including recognition amongst the World’s Best Multinational Workplaces by Great Place to Work and Glassdoor’s 2017 Best Places to Work. If you’re ready to take on a challenge and make an impact, you owe it to yourself to launch or grow your career here.

To complete your application please click on the links below. However, if you require any assistance with the completion of this process – or need any reasonable adjustments to be made – then please contact the Recruitment Team on recruitment.support.uk@aexp.com or 00800 83 000038 (for Russia based candidates 810 800 83 000038).

ReqID: 18010248
Schedule (Full-Time/Part-Time): Full-time