Title: Business Analyst
Location: Owings Mills, MD
- Experience working in offshore/onshore engagements with a general understanding of application service delivery outsourcing contracts.
- Must have experience with strategic sourcing contracts and a solid understanding of core delivery partners
- Good experience with Governance, Strategic Sourcing, Incident management, reviewing & preparing SLA/SOW/MSA/SOP and offshore vendor management
- Excellent communication skills and experience in delivering presentations & training to varying audiences.
- Familiarity with Microsoft Office, including Word, Excel, PowerPoint, and Visio.
- Demonstrated ability to elicit, document, analyze and verify requirements.
- Experience with business process analysis, Work flow, task analysis, and user acceptance testing with requirements analysis.
- Must demonstrate a clear understanding of industry standard Business Analysis Best Practices.