JOB SUMMARY: The Tax Specialist is responsible for reviewing audit accounts prior to the initiation of a formal Wage Garnishment.
Review audit accounts prior to initiation of formal Wage Garnishment
Verify current employment of delinquent taxpayers using numerous methods
Draft and mail Prior Notices to taxpayers before Wage Garnishment is sent to employer
Draft and mail Wage Garnishment to employers when audit account not paid in full after issuance of Prior Notice.
Answer escalated phone calls on audit issues.
Answer specific questions posed by Taxpayer Services Department
High School Diploma or GED
Must have knowledge and experience with Microsoft Office Suite, office processes, practices, and computer software applications
Professional experience in an office environment is a plus
Knowledge, Skills and Abilities
Excellent writing, editing, proofing, listening, and grammar skills
Professional phone and email expertise
Ability to apply good discretion, good judgment, be adaptable, and versatile individual
Effective organizational & time management skills
Strong oral and interpersonal skills
Initiative and ability to operate independently
PHYSICAL REQUIREMENTS NECESSARY TO PERFORM THIS JOB
Ability to lift 15 lbs.
Ability to sit for 2–3 hours.
TOOLS AND EQUIPMENT USED
Keyboard and adding machine