Business Analyst

Boca Raton
13 Jun 2018
11 Jul 2018
Job role
Contract type
Full time
Job Description

Because of rapid company growth, TouchSuite is adding a new position to our Technology team, in our Boca Raton, FL (HQ) office.

We are seeking an analytical and polished Business Analyst with a true passion and understanding for data and how it can impact a business. This individual will be crucial in ensuring the development teams follow effective and efficient methods utilizing Agile/Scrum practices along with ensuring optimal compliance and adherence to all regulations and policies.


  • Perform requirements gathering and analysis.
  • Maintain process workflows and sequence diagrams in project documentation websites.
  • Serves as the project manager for Information Technology projects and support the project office applications and processes.
  • Define documents and translate business requirements into functional specifications.
  • Organize information and materials for websites, project portals and other project documentation platforms to ensure accurate, current and timely project information is shared with key stakeholders.
  • Maintain communication on project status with all associated parties and manage roll out activities.
  • Support IT leaders with individual project needs and administrative tasks
  • Support internal IT processes such as assessment tasks.
  • Manage the day–to–day tasks that need to be accomplished to ensure that the development is proceeding as expected.
  • Act as a Subject Matter Expert for the development of user guides, release notes and training materials.
  • Act as a servant leader to remove any impediments blocking progress on multiple software projects.
  • Other duties as assigned.

Minimum Qualifications and Requirements:

  • Effective communication and critical thinking.
  • Ability to think independently and work in a team.
  • Ability to manage multiple competing priorities.
  • Experience working with chart/diagram tools such as Lucidchart,, Gliffy, etc.
  • Experience working with multiple team in a front to back data environment and working in a high pace environment with rapidly evolving business collaboration with business partners.
  • Experience in working in an agile environment (working with JIRA, Confluence, etc),
  • Strong communication skills, and good tech understanding (development background preferred)
  • BA in Data Science or related field
  • 3+ years in data analytics, Project Management or Fin–Tech industry
  • Experience with field service software a plus

What We Provide:

  • Proven, Fast– Growth Company, Industry Leader, Great Product
  • Competitive salaries
  • Excellent benefits
  • The opportunity to be a true entrepreneur