Operations Officer, Correspondence & Digital Services (1 year contract)

Recruiter
Bank of Singapore
Location
Singapore
Salary
Competitive
Posted
22 Jun 2018
Closes
27 Jun 2018
Ref
3356713
Sector
Digital, Global business services and outsourcing
Contract type
Contract
Hours
Full time
At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork and fairness. Most importantly, we invest in our people through our programmes that develop them on both professional and personal levels. Besides attractive remuneration packages, we offer non-financial benefits and opportunities to develop your potential within OCBC Group's global network of subsidiaries and offices. If you have passion, drive and the will to succeed, rise to the challenge today!

Bank of Singapore opens doors to new opportunities.
Start your career with Bank of Singapore as an Operations Officer in the Correspondence & Digital Services team!!
  • Preparation of customised client reports and letters, ensuring:
    • The reports/letters are issued accurately and promptly to meet the required SLA.
    • Adherence to operational controls from preparation to issuance of the reports/letters.
  • Able to appreciate business needs and interact well with Front Office to provide seamless, efficient, effective and value-added services to Front Office.
  • Good operational knowledge and able to work closely with various stakeholders (technology, operations, audit, compliance, legal, change/transformation, etc.).
  • Own exceptions and escalations in the team, and facilitate completion when necessary.
  • Ensure up-to-date procedure manuals and documentations.
  • Involved in process review to enhance operational efficiency and improve servicing.
  • Engage in ad-hoc tasks as assigned.


Qualifications
  • Bachelor's degree or polytechnic diploma
  • Experience in preparation of client reports, especially in terms of fulfilling delivery of customized reports and client letters
  • Knowledge of Private Banking processes and products

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