Experienced Receptionist - Full Time
- Recruiter
- Mespil Hotel - Dublin
- Location
- Dublin 4
- Salary
- Competitive
- Posted
- 26 Apr 2018
- Closes
- 03 May 2018
- Job role
- Accountant
- Sector
- Accounting - Public practice
We are currently looking to recruit a full time Receptionist to join our Front Office Team. The successful candidate will have previous experience in a busy working environment. An excellent command of the English language is essential and demonstrate a commitment to customer service. The successful candidate will be required to have an excellent telephone manner, good communication skills, organisation and guest relation skills and a good working knowledge of Opera. Main Duties To assist in the organisation of the reception shift while on duty and to provide the guest with an efficient and friendly welcome and departure. To provide an efficient and friendly telephone service to guests at all times. Check in and out hotel guests. To assist in the training and development of new team members. Maximising room revenue at peak time and offering best rates at low times Communicating hotel and city services to guests. Demonstrating a commitment to service excellence at all times when on duty. Skills Required Excellent Customer Service Fluent English Be able to work on your own initiative Very good communication skills Be able to remain calm under pressure Shifts Required 7.30am to 3.30pm 3pm to 11pm 10am to 6pm /11am to 7pm / 12noon to 8pm Benefits Package Flexible Roster Competitive salary Meals on duty Provision of uniform Educational Sponsorship Continuous training and development Complimentary stays in our sister property Social Events Calendar Employee Recognition Awards The Mespil Hotel is an equal opportunities employer