Trainee Service Advisor required at Joe Duffy Jaguar Land Rover

Joe Duffy Group is Irelands leading Motor retail group and currently has 14 dealerships representing 15 brands. With a brand portfolio including, Audi, BMW, MINI, BMW Motorrad, BMWi, Mazda, Jaguar, Land Rover, Volvo, Kia, Ford, Volkswagen, Porsche and dealerships in Dublin, Meath, and Limerick, we are Ireland's fastest growing motor group.   Wwe are currently seeking to recruit a Trainee Service Advisor to build upon their existing skills, learn our systems and procedures and following successful completion of the Traineeship to become an excellent Service Advisor on our Team and begin on their career development journey...     Candidate Requirements    Exceptional customer facing skills - to create customer confidence by ensuring customer awareness of all products & services available.    Excellent personal presentation and always reflects the company's corporate image.   Professional; highest standards of courtesy & efficiency; enthusiastic   Computer literate - to be able to record / amend customer details accurately.    Ability to work under pressure and remain calm - to handle upset / demanding customers effectively Accuracy in detailing customer requirements on job cards / invoice   To follow up and provide feedback to customers on the status of their vehicle.    To ensure that all work requested has been carried out & charged for.     Likely to be/have:   Impeccable appearance and well presented to work in a corporate environment.    Good oral & written communication skills    Excellent organisational skills    Able to record accurately all relevant details    Ability to 'up sell' additional work / accessories    An ability to absorb and understand technical data and explain it to our customers as required    If you're priority is excellent customer service and you'd like to work for Ireland's leading motor retail group apply online today!   We will recognise and reward your hard work, achievements and loyalty with our excellent reward and benefits package. In addition to a competitive salary, we offer a bonus scheme along with excellent benefits including;    Employment Assistance Programme    Industry leading training and progressions plans    Bike to Work Scheme   Rewards and recognition scheme    Social club