Business Analyst

Channel 4
14 Feb 2018
24 Feb 2018
Job role
Contract type
Full time

Job Title Business Analyst

Department Technology

Department Description

The Technology department is charged with establishing, monitoring and maintaining information technology systems and services to enable business users to carry out their roles efficiently, productively and securely. The department must stay at the forefront of technology change in order to meet multiple business requirements, provide secure IT infrastructure and proactively support C4 strategic growth opportunities.

Job Purpose
This role requires an experienced BA who has worked within project delivery teams, completing varied Business Analyst activities in support of project delivery.
Your initial project will be analysis of the All 4 application on but could extend to other areas across All 4 (mobile, Big Screen devices) or the wider department. You'll need an appreciation and understanding of Video on Demand services and experience in the delivery of video streaming applications.

Key Responsibilities
  • Work with business stakeholders and subject matter experts to capture and document business requirements both at high and detail level
  • Use appropriate techniques to elicit requirements from stakeholders, both technical & non–technical
  • Ensure a consistent approach to requirements development and management using best practice
  • Advise key stakeholders on results of analysis including presenting options to enable appropriate decision making
  • Produce and manage user stories, screen flows, sitemaps, wireframes, user scenarios and functional specifications used by developers, designers and the test team
  • Work with the delivery team designer as part of refining and updating designs
  • For specific projects, attend user testing, analyse and prioritise findings to support deliverables
  • When appropriate, provide input into multivariate/usability testing
  • Document information models and external system interfaces that are within scope
  • Work with internal teams to detail screen and data flows as well as data structures
  • Work with the Project Mangers to provide a breakdown of tasks and associated estimates to produce deliverables
  • Perform requirements verification, ensuring that requirement statements are complete, consistent, concise, traceable, verifiable, and conform to defined standards
  • Participate in reviews, showcases of developed products derived from the requirements
  • Assist delivery team on day to day basis to answer details about requirements
  • Participate in user acceptance testing and co–ordination
  • Reporting in to the Project Manager and provide regular progress updates against tasks

    Essential Experience & Skills
  • Proven experience operating as a Business Analyst
  • Experience of the full software development delivery lifecycle for technology projects from requirements and design through technical delivery to implementation
  • Highly organised and analytical with excellent attention to detail
  • Strong communications skills, with the ability to present ideas verbally and in writing
  • Proven stakeholder management skills, with the acumen to be aware and act on any issues that need to be reported
  • Good facilitation skills
  • Ability to judge when things need to be escalated
  • A self–starter with the ability to self–manage workload
  • Proven experience in managing across several concurrent projects and activities
  • Ability to prioritise and plan own workload, managing deadlines and other constraints
  • Proven team player who enjoys working with and supporting colleagues
  • Can handle autonomy and be fully trusted to work to shared goals
  • An analytical thinker with strong problem–solving skills and focussed on getting things done
  • Able to break down complex activities into manageable activities and tasks
  • Creative with the ability to find innovative solutions to complex problems

    Desirable Experience & Skills
  • Previous experience working within online / web applications area
  • Experience in creating sitemaps, wireframes and creating functional specifications suitable for developers to build from
  • Knowledge of information design, information science and Human Computer Interaction (HCI) An understanding of user–centred design processes
  • Experience in analysing the usability of existing sites and making recommendations for improvements
  • Experience in using wireframe software packages such as Axure

    Full Role Description

    Further information
    Celebrating diversity is at the heart of Channel 4's purpose both on–screen and off–screen. Being different is therefore at our core – and we know that recruiting talent from diverse backgrounds encourages our workforce to be vibrant, creative and think differently. Our goal is also to be truly reflective of the makeup of society and we actively recruit from groups that are under–represented in the media sector. So we welcome difference be it ethnicity, religion, age, gender, sexual orientation or disability.

    We have won awards from Stonewall for our work on screen and in the workplace, we are a member of the Business Disability Forum, and we are signed up as a Disability Confident employer with the Department of Work & Pensions. Channel 4 also won the company National Diversity Award – 2016. At the end of 2016 Channel 4 was awarded the National Equality Standard by EY, the only company ever to be placed at the highest level 'Institutionlised Inclusion'.

    We understand that disabled people might have concerns about being discriminated against if they declare their disability when applying for a job. If that's you then don't worry – we will judge you on your abilities and fit against the job description. We are happy to discuss with you any adjustments you need to give you a level playing field during recruitment and then, if you're made an offer, we can then discuss with you the adjustments you might need to get on with the job and develop your career. Furthermore we can offer a guaranteed interview to any disabled applicant who meets the essential skills or experience listed above.

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