Ward Clerk - Casual Bank

About Us

Western Health manages three acute public hospitals: Footscray, Sunshine and Williamstown Hospital. It also operates the Sunbury Day Hospital, Transition Care at Hazeldean and a range of community based services. We care for a culturally diverse population of more than 800,000 people. We have more than 7,200 employees who are driven by our values of ‘Compassion, Accountability, Respect, Excellence and Safety' (CARES).

Our continued growth will see the completion of a new purpose built, multi-storey Joan Kirner Women's and Children's Hospital.

About the Role

Western Health Support Services are seeking experienced Ward Clerks to join our relieving bank that supports filling vacancies across Footscray, Sunshine & Williamstown hospitals.

If you enjoy the challenge of working in a professional high demand environment, this opportunity may interest you.

The Ward Clerk is responsible for the clerical and receptionist duties of the ward or clinic. This role also involves the coordination of the telecommunications and administrative traffic throughout the area. The Ward Clerk position supports the Nursing & Medical staff on the ward with clerical aspects of patients, ward &/or clinic administration.

To be successful in this you will need:

Essential Criteria

• Prior experience in a Ward Clerk/Medical Receptionist role
• Highly developed computer and keyboard skills
• High level knowledge of MS Outlook, Word & Excel
• Knowledge of medical terminology
• Highly developed interpersonal skills
• Proven frontline customer service skills
• Excellent time management skills
• Concise written and verbal communication skills
• Victorian Drivers License
• Availability 32-40 hours a week

Desirable Criteria

• Accredited clerical/receptionist training certificate
• Citrix Patient & Client Management System - IPM

Benefits

We offer a wide range of benefits such as:

• Work-life balance
• Professional development and career advancement opportunities
• Salary packaging including novated vehicle leasing
• Discounted Onsite car parking
• Onsite fitness clubs
• Culturally safe and respectful environment
• Access to an Employee Assistance Program

Culture

At Western Health, we value our employees and provide them the opportunity to grow and develop. Our teams are friendly and supportive, ensuring we deliver a safe, person-centred and connected patient experience. Western Health is an equal opportunity employer committed to attracting and retaining diversity in our workforce. We encourage applications from Aboriginal and Torres Strait Islander people.

All appointments are made subject to a satisfactory Police Record Check, an Immunisation status clearance and (if applicable) a working with children's check.