Fraud Analyst
- Recruiter
- Page Personnel
- Location
- Wiltshire, Swindon
- Salary
- £27000 - £33000 per annum
- Posted
- 17 Jan 2018
- Closes
- 17 Feb 2018
- Ref
- 13889685/001
- Contact
- Tom Huntley
- Job role
- Forensic accountant
- Sector
- Accounting - Public practice
- Contract type
- Permanent
- Hours
- Part time
Undertaking in-depth data analysis and risk assessments across large volumes of data. Reporting on and interpreting unusual themes, trends and suspicious transactions;
Client Details
My client is a worldwide company based in Swindon.
Description
Some of the key responsibilities of a Fraud Analyst include:
Monitoring, data analysis and reporting
- Undertaking daily/weekly/monthly analytics of booking and other transactional activities undertaken on the Travelport reservation systems to identify unusual activities;
- Developing reporting that facilitates the proactive ability to trend, theme and undertake detailed analysis to identify unusual transactional activities that may be in breach of contractual agreements and/or possible fraudulent behaviours;
- Assess financial impact on issues identified, and work with other teams to assist them in ensuring adjustments and the recovery of commission and agent incentive payments, that should not have been made, is undertaken where appropriate; and
- Support the monthly reporting process on activities undertaken within the team.
Investigations
- Investigate incidents of reported suspected fraud/abuse, identifying the impact, cause and the solutions to preventing such events occurring again. Agreeing with business owners required actions to address issues identified;
- Outputs from monitoring activities, where unusual activity is identified, investigate to understand cause and impact and then progress investigations through to resolution with the business owners;
- Liaise with airlines and internal customer support teams with identified fraud related issues or reported to the team, and work with billing teams on any related claims;
Customer liaison
- To build strong relationships with both internal and external customers, gaining their trust and cooperation in the investigations we undertake;
- To communicate with both internal and external customers (airlines) to ensure their experience is fast, effective informative and conclusive; and
- To provide advice and insights (where applicable) to both internal and external customers on possible abuse/fraudulent agent activity; and
- To work closely with the Revenue Assurance experts to share knowledge and insights on revenue and incentive impacting incidents.
Profile
A successful Fraud Analyst:
Job Offer
On offer to a successful Fraud Analyst is the chance to work within a worldwide company based in Swindon offering a competitive salary + benefits.