Business Analyst II (Westbrook, Maine)

IDEXX Laboratories, Inc.
12 Jan 2018
15 Jan 2018
Job role
Contract type
Full time
7,000 people,one global focus–enhancing the health and well–being of pets, people, and livestock. We are passionate about what we do at IDEXX and why wouldnt we be? When youre working to raise the standard of care for pets, make drinking water safe for billions and keep our livestock population around the globe healthy and free of disease, its no wonder that what we do each day is more than just a job.Theres an energy across IDEXX that is contagious where caring and committed people come together to make things better. Perform analysis of business goals, objectives, and needs. This position analyzes business–oriented projects and programs where computer systems and software may be part of the process or solution. Plan and design business processes and make recommendations and changes in order to improve and support business activities, software and systems. Utilize data and systems to resolve business issues in the most effective and productive manner. Elicit, analyze, validate and document business, organizational and/or operational requirements. Assist and lead projects and teams. PRIMARY DUTIES AND RESPONSIBILITIES: * Work closely with the business and project team members to evaluate business needs, define and prioritize requirements, and ensure that process flows and analytical capabilities align with leading business practices. * Work as part of project teams to create/enhance/implement business processes and supporting solutions ensuring requirements are delivered as agreed and on time, gathering additional resources as needed. Assist and lead projects and teams. * Identify and gather business requirements in a group setting by preparing an agenda and managing the group discussions. * Research internal and external leading business practices. Promote and direct ongoing use of processes and supporting functionality so that business unit management fully exploits business information to deliver added value. * Market and communicate program vision to project teams, key business stakeholders, and executive leadership. Ensure continued business sponsorship, engagement and commitment. * Work closely with customers, colleagues, and other stakeholders to identify user information requirements and seek opportunities to support critical business strategies, improve business processes, and educate the workforce about the strategic use of technology. * Business analysis, requirements and projects may include the following activities/responsibilities: * Plan an approach for documenting, categorizing, and packaging requirements. * Verify that requirements are testable and generate testing objectives. * Create tools and supporting processes that allow business analysts and project teams to conduct requirement reviews. * Outline requirements and manage scope. * Provide input and updates to project plans, resource tracking, issues, and risks during projects. * Compile and executes use of tools, templates and processes for business analysts and project teams. * Plan/execute/deliver quality improvement. * Gather specifications, requirements and enhancements that will achieve the customers and business goals. * Translate requirements into solutions that may include a systems development component, process improvement or organizational change. * May manage staff, assign work, monitor activities, evaluate performance and manage escalated/critical issues. Administer employment actions, provide coaching and guidance to staff and promote staff training and development. Support the development of department budget, policies and procedures. * Perform other duties as assigned. * Adheres to and models the IDEXX Purpose & Guiding Principles. EDUCATION: * Bachelors Degree in Business, Marketing or Science; or an equivalent combination of related education and experience * Masters Degree, a plus * IIBA Certification or Business Analyst Professional, a plus EXPERIENCE: * Typically 4–6 years of related professional business experience, project management experience, and/or related product experience. * Experience in business modeling and process engineering preferred. * Business or systems experience within the functional area a plus. * Knowledge and experience in the health care industry a plus. REQUIRED SKILLS AND ABILITIES: * General business knowledge required; general business knowledge or support of functional area preferred * Solid reasoning and analytical skills to identify and resolve issues * Solid financial management and analysis skills * Solid project management skills and abilities, with ability to lead cross–functional teams in a matrix environment * Organized, with ability to manage and prioritize several projects at once * Drive, initiative and creativity * Excellent communication skills, both verbal and written * Strong/advanced presentation skills; ability to present and explain business requirements to all audiences * Influencing skills to gain commitment and support for decisions and to motivate the organization to support business changes * Ability to translate business process or concepts into technical requirements (and vice versa) * Ability to perform root case analysis and problem resolution * Strong teamwork and interpersonal skills; ability to communicate and persuade at all management levels and thrive in a cross–functional organization * Proven management and leadership skills as applicable * Strong personal computer skills, including Microsoft Office PHYSICAL DEMANDS: * Extensive sitting, phone and computer use WORK ENVIRONMENT: * General office environment * Normal office noise level IDEXX is an EOE/Minority/Female/Disabled Veteran employer #Li–CAG