Collections Consultant
- Recruiter
- Sutherland
- Location
- Kingston and St. Andrew
- Posted
- 14 Aug 2017
- Closes
- 15 Sep 2017
- Job role
- Accountant
Sutherland is searching for detail-oriented professionals to join us as Collections Consultants. These team-players will respond to customer queries regarding issues on service, product, credit terms, and approved options for payment. Whether you've worked with a world renowned collections agency or a small debt collections firm, we want to hear from you! This is your chance to work with a multinational firm dedicated to improving the lives of its employees and customers! On our team you will enjoy: Extensive paid training A large and supportive team environment Unlimited opportunities for career growth and development Outstanding recognition programs We need you to: Efficiently handle all calls by identifying the responsible party and verifying account information Assist customers and business contacts with a high level of customer service in a variety of areas, including, but not limited to: Account balances/payment information Disputes and escalations Account inquires Payment negotiations and phone payments Adherence to all regulatory guidelines and procedures Here's what you need to join us: 1+ years' debt collections experience preferred Proficiency in English Working knowledge of all applicable regulatory guidelines and procedures Superior written and verbal communication skills Ability to maintain a high level of professionalism and confidentiality at all times, in all situations Full ability to work various shifts Get ahead of the game with a team known for excellence! Don't get scammed, if it sounds too good to be true, it probably is! Read more to safeguard yourself from job scammers on our blog. http://bit.ly/stopjobscammers
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